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Porsche Marin - Service Center

Mill Valley, CA

4.9
373 Reviews

373 Reviews of Porsche Marin - Service Center

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December 22, 2024

Brandon and his team were great! Brandon made it a priority and got the car fixed and ready within time. More

by Pratima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Porsche Marin has a professional and friendly staff. They’re always willing to take a their time to talk to you even when you’re just passing by. They also have a complimentary coffee bar with barista. More

by christian911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Always impressed with the priority service I get from Porsche Marin. I always leave happy and with my car in great shape I never have any complaints. This place is awesome. More

by Ian K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

My experience with Weis seems to have been very different from everyone else's - maybe I got him on the wrong day or this site is heavily edited. He showed little patience and desire to hear me out, let alon More

by Bart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Service advisor was excellent (Brandon) but have no faith in the tech/parts team. Multiple miscues. Car also not washed after last visit More

by michael.coen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Pleasant staff, work performed as promised and delivered back to me on time. Will recommend to my friends and colleagues. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Well done. Crisp, clear service. Ivy very very helpful. Lots and lots of people though, clearly not all essential. More

by Pbann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Marin responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service and that Ivy was especially helpful. We appreciate your observation and are continually working to make your experience as efficient as possible. Thank you for choosing Porsche Marin, and we look forward to assisting you again!

November 09, 2024

I was very satisfied with my recent service experience. The customer service was well above my expectations. More

by scottndiane333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline
Nov 14, 2024 -

Porsche Marin responded

Thank you for sharing your feedback! We're thrilled to hear that your recent service experience exceeded your expectations. Providing exceptional customer service is our goal, and we're delighted we could deliver that for you. We look forward to serving you again in the future!

November 08, 2024

The staff is friendly and efficient. My service advisor, Ivy, listens and addresses all of my concerns in an upbeat and “can do” attitude. This is a top notch dealership. More

by mistycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Oliviera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Marin responded

Thank you for your kind words! We're delighted to hear that our friendly and efficient staff, especially Ivy, provided you with exceptional service. Ivy’s upbeat and “can-do” attitude is exactly what we strive for, and it’s wonderful to know she addressed all your concerns. We’re honored to be considered a top-notch dealership and look forward to continuing to serve you!

November 02, 2024

Top notch service. On time and cleaned my car! Communicative and informative are key words that come to mind with this dealer. More

by marmierx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Oliviera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivy Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Marin responded

Thank you for the fantastic feedback! We’re thrilled to hear that you experienced top-notch service, punctuality, and a freshly cleaned car. Communication and keeping you informed are top priorities for us, so it’s wonderful to know we met your expectations. We look forward to serving you again in the future!

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