373 Reviews of Porsche Marin - Service Center
Brandon and his team were great! Brandon made it a priority and got the car fixed and ready within time. Brandon made it a priority and got the car fixed and ready within time. More
Porsche Marin has a professional and friendly staff. They’re always willing to take a their time to talk to you even when you’re just passing by. They also have a complimentary coffee bar with barista. They’re always willing to take a their time to talk to you even when you’re just passing by. They also have a complimentary coffee bar with barista. This is a great dealership. More
Always impressed with the priority service I get from Porsche Marin. I always leave happy and with my car in great shape I never have any complaints. This place is awesome. Porsche Marin. I always leave happy and with my car in great shape I never have any complaints. This place is awesome. More
My experience with Weis seems to have been very different from everyone else's - maybe I got him on the wrong day or this site is heavily edited. He showed little patience and desire to hear me out, let alon from everyone else's - maybe I got him on the wrong day or this site is heavily edited. He showed little patience and desire to hear me out, let alone take responsibility for or show sympathy for the screw ups of their sister facility in SF or for lack of responsiveness of Porsche Marin staff. Worse - he made it clear the dealership was doing me an incredible favor wrt to transportation/picking up the car etc. Probably not the message you want to hear when you pay $340 per hour of technicians work and you already experienced several issues. There was no call/discussion post diagnostic work up - just text message with a link to the documents and invoice. No transport offered. All in all, superbly disappointing and frankly aggravating interaction - very much in contrast to my prior experiences at Porsche Marin. I do not want to work with Weis again. Dealership gets 3 starts because despite my pretty negative review of the experience, nobody bothered to even contact me. More
Service advisor was excellent (Brandon) but have no faith in the tech/parts team. Multiple miscues. Car also not washed after last visit in the tech/parts team. Multiple miscues. Car also not washed after last visit More
Pleasant staff, work performed as promised and delivered back to me on time. Will recommend to my friends and colleagues. back to me on time. Will recommend to my friends and colleagues. More
Well done. Crisp, clear service. Ivy very very helpful. Lots and lots of people though, clearly not all essential. Crisp, clear service. Ivy very very helpful. Lots and lots of people though, clearly not all essential. More
I was very satisfied with my recent service experience. The customer service was well above my expectations. The customer service was well above my expectations. More
The staff is friendly and efficient. My service advisor, Ivy, listens and addresses all of my concerns in an upbeat and “can do” attitude. This is a top notch dealership. My service advisor, Ivy, listens and addresses all of my concerns in an upbeat and “can do” attitude. This is a top notch dealership. More
Top notch service. On time and cleaned my car! Communicative and informative are key words that come to mind with this dealer. On time and cleaned my car! Communicative and informative are key words that come to mind with this dealer. More