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Porsche Marin

Mill Valley, CA

Overview
Employees
Reviews
Vehicles
4.9
487 Reviews
About Porsche Marin Porsche Marin is the only Porsche Exclusive Manufaktur and Porsche Drive Dealer in Northern California. Porsche Marin prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership. Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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900 Redwood Hwy

Mill Valley, CA

94941

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Showing 487 reviews

October 13, 2022

Reception was instant and courteous service advisor Weis was extremely helpful and provided me with gratis transportation both to from my home More

by Oilranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porsche Marin, Josh Smylie
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Oct 21, 2022 -

Porsche Marin responded

Thank you for your kind words about Porsche Marin. We are happy to hear that you had a positive experience with our reception and service advisor Weis. He is a valuable member of our team and we appreciate his dedication to providing excellent customer service. We are glad to hear that you were satisfied with the transportation services we provided. Our goal is always to make sure our customers have a seamless experience when they visit us. We hope you will visit us again in the future!

October 06, 2022

Fast and helpful, special care to deal with a very unique situation. The team rallied in a big way to help me out. More

by dwm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
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Oct 10, 2022 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We are thrilled to read your five-star review and appreciate the kind words about our team. Our goal is always to provide an exceptional experience for each and every one of our customers, so it sounds like we succeeded! We're glad to hear that we were able to help you out during a unique situation and hope you'll come back to see us again soon. Thank you for the recommendation!

October 03, 2022

My Porsche Marin sales rep, Xavier Marmier, went above and beyond to help me select and purchase my Macan. I really appreciate how patient, thoughtful, and transparent he was throughout the process. His m More

by Jacquie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Marmier, Ren Briones, Porsche Marin
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Oct 10, 2022 -

Porsche Marin responded

Thank you for your kind words, Jacquie! I'm happy to hear that Xavier was able to provide you with an exceptional experience and that you enjoyed your visit to Porsche Marin. We pride ourselves on providing our guests with a world-class experience and it's great to know that we were able to deliver that for you. Thank you again for choosing Porsche Marin and we hope to see you soon.

September 30, 2022

This dealership is generally very attentive and cooperative and complete the tasks as required. I can certainly recommend them. More

by richardrubinassociates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weiss was excellent , Porsche Marin
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Sep 30, 2022 -

richardrubinassociates responded

I have nothing further to add

September 28, 2022

I’m always treated like they have no time, rushed and processed. Mistakes happen and they don’t listen well. They are stressed and have no time for great customer service. It comes across rude. I don’t o More

by CSUNAHARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Maldonado
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September 28, 2022

Sal had great customer service, resolved issues with vehicle, maintained communication and ensured vehicle was ready for me at my requested time. More

by MollyF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Maldonado , Porsche Marin
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Sep 30, 2022 -

Porsche Marin responded

Thank you for your kind words about our service, Molly. We're happy to hear that Sal was able to meet your needs and resolve any issues you had with the vehicle. His attention to detail and communication is what makes him a great member of our team. Thank you for choosing Porsche Marin, we hope to see you again soon!

September 27, 2022

Service experience was mediocre. Loaner vehicle had broken features. Repair took three times longer than described. Made multiple trips to dealer to get it remedied. More

by Rklein10028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
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Sep 30, 2022 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We're sorry to hear that your service experience wasn't up to our usual standards and that the loaner vehicle had broken features. Our goal is always to provide an excellent experience, so we're sorry that we fell short of this on your visits. We would like to apologize for the inconvenience caused and thank you for bringing these issues to our attention. We'll be sure to pass along your feedback internally and work to improve in these areas. Thank you again for choosing Porsche Marin and we hope you'll give us another chance in the future.

August 08, 2022

Very easy, nice, thorough, detailed, informative team. Worked with me on all aspects to purchase the vehicle and assisted on a small detail missed in inspection. Enjoyed working with them More

by Arbabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermine, Darryl, Nick, Porsche Marin
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Aug 15, 2022 -

Porsche Marin responded

Thank you for your kind words, Arbabi. We're glad to have been of assistance during your purchase of a Porsche from our dealership and we hope you enjoy driving it as much as we enjoyed helping you find it. If there is anything further we can do for you in the future, please don't hesitate to let us know.

August 05, 2022

I had a great experience in leasing my Porsche Cayenne 2022 with Porsche Marin. Highly recommended! More

by fetes.clod.0g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Sparrow, Porsche Marin
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Aug 15, 2022 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We're thrilled to have been able to help you find your dream car and our team is honored by your kind words. Buying or leasing a Porsche should always be an easy, enjoyable experience and we're glad that we were able to deliver on that for you. Thank you for choosing us and we hope to see you again soon!

August 05, 2022

It was amazing I still can’t believe how easy it was to purchase the car everyone I dealt with was awesome thank you again for being so professional More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darelle. Hermine , Porsche Marin
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Aug 15, 2022 -

Porsche Marin responded

Thank you for choosing Porsche Marin, Rich. We're thrilled to hear that you had such a positive experience purchasing your new car with us. Our team is passionate about providing an exceptional customer experience and it's great to know that we delivered on that for you. We hope you'll enjoy driving your new Porsche for many years to come!

Aug 15, 2022 -

Rich responded

Great doing business with you thank you

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