Porsche Marin

Porsche Marin responded

Thank you for your 5-star review of Porsche Marin, Ginny! We're extremely grateful for your loyalty and we appreciate the time you took to share your feedback. We apologize that the inside of your car wasn't cleaned as it has been in the past and we promise to use this as an opportunity to improve our service going forward. Here at Porsche Marin, we pride ourselves on providing exceptional customer service and are always looking for ways to gain guest satisfaction. Your review is a valuable insight into how we can further embody our commitment to excellence and ensure that we exceed expectations during every visit. We look forward to welcoming you back soon!

Porsche Marin responded

Thank you for taking the time to review Porsche Marin, Dupree. We are happy to hear that we were able to make things right and earn your five star rating. Our team strives to provide an excellent experience during each visit and your feedback helps us reaffirm that commitment. It is certainly appreciated. We hope you enjoy your vehicle and look forward to serving you in the future. Thanks again!

Porsche Marin responded

We couldn't be more delighted to hear that Porsche Marin has been able to provide you with exceptional service and products! We are thrilled you feel our mechanics and parts staff are both friendly and attentive in finding the solution for your needs. Thank you for taking the time to review our dealership and for recognizing their efforts. This will serve as an outstanding motivation for our team to continue delivering excellent service in the future. If there is anything else we can do in the future to make your experience even better, please let us know.

Porsche Marin responded

Thank you for your thoughtful review, Chris! We're so glad to hear about your lovely experience at Porsche Marin and that you felt taken care of by Harrison, Weis and Ivy. We agree that it is important to provide customers with the right amount of communication and we're thrilled to learn that Weis was able to meet your expectations in this regard. We are also glad to hear that not only were your recalls taken care of in a timely manner, but also that you got a feeling our dealership is like a second home--because it is! We love when our customers recognize the warm and comfortable atmosphere in which we work. Thank you again for being part of the Porsche Marin family, we look forward to seeing you again soon.

Porsche Marin responded

Thank you for taking the time to share your experience with us, Richard! We're delighted to hear that Almina was able to meet your expectations and offer outstanding service. It's always a pleasure to work with an experienced professional who is devoted to their craft. We pride ourselves on offering the highest standards of service, so it's wonderful when customers take the time to provide feedback about their experiences like this. We look forward to welcoming you back again soon.

Porsche Marin responded

Thank you for taking the time to leave your great review and for choosing Porsche Marin! We're delighted to hear that our services have exceeded your expectations and that you've appreciated the use of a loaner vehicle during your visit. Our staff take pride in providing professional and punctual service to our guests, and we're glad that this was recognized. We look forward to seeing you back at Porsche Marin soon!

Porsche Marin responded

Thank you for taking the time to leave a review, Bam! We are delighted to hear that your experience at Porsche Marin was excellent and we appreciate your kind recommendation. Our goal is to always ensure the best care for our customers, and it sounds like we have achieved that with you! We look forward to welcoming you back soon.

Porsche Marin responded

Thank you for your five star review, Gregg! Our team at Porsche Marin is thrilled to hear that your experience was great. We work hard to provide clear clarity of our service needs with our illustrations and description so we're glad to know that this is providing a positive customer experience. We take pride in the care and attention we provide our customers here at Porsche Marin and your satisfaction is what makes it all worth it. We look forward to continuing to serve you and other drivers in the Marin area with exceptional service. Thank you again!

Porsche Marin responded

Thank you for your glowing review, Mark! We truly appreciate your kind words about our Service Advisor, Weis. We take pride in ensuring that all our clients can begin their journeys from Porsche Marin with the confidence and assurance of optimum performance from their vehicles. We're thrilled to hear that we've been able to provide you with this quality of service in addition to a wonderful experience overall. We look forward to delivering superior service for you in the future as well. Thank you for choosing Porsche Marin!

Porsche Marin responded

Thank you, Mike, for your kind words and five-star review of Porsche Marin! We are thrilled to hear that our adviser provided you with exemplary and communicative service, as well as that your car was serviced in a timely manner. You can rest assured knowing that we always strive to provide our customers with the highest quality care. We really appreciate your recommendation, and it would be an honor to serve you again should you ever need our services in the future. In the meantime, thank you for choosing Porsche Marin and have a great day!