Porsche Marin

Service was professional and all work was clearly explained ahead of time. Pick up was easy and my car was ready at the time stated. explained ahead of time. Pick up was easy and my car was ready at the time stated. More

They run a very professional service program. I had multiple recalls to get repaired and they provided a Lyft on two days as parts needed to be ordered. They hand washed my vehicle and did a gr I had multiple recalls to get repaired and they provided a Lyft on two days as parts needed to be ordered. They hand washed my vehicle and did a great job on the service. More

Amazing service. Weis Popal the Service Advisor / Manager is truly a gentleman with focus on customer service, quality, care, and honesty. I would not go anywhere Weis Popal the Service Advisor / Manager is truly a gentleman with focus on customer service, quality, care, and honesty. I would not go anywhere else so long as he is there! Thanks. More

Weiss was amazing to work with. He was professional, courteous and knowledgeable. I will always bring my Porsche to Marin Porsche to service my vehicle. He was professional, courteous and knowledgeable. I will always bring my Porsche to Marin Porsche to service my vehicle. More

Porsche of Marin did an excellent job, and kept me up to date on everything. date on everything. More

Fast service! Great team here! They even made sure my car got cleaned before I arrived to pick it up. Great team here! They even made sure my car got cleaned before I arrived to pick it up. More

Only problem is they did not tell me window of pick up I waited for pick up at 1130 and no show waited for pick up at 1130 and no show More

I've had good dealings with Porsche Marin's Service Center. More recently I've had issues with the ability to communicate with my Macan through the My Porsche app. Weis and his team have worked hard Center. More recently I've had issues with the ability to communicate with my Macan through the My Porsche app. Weis and his team have worked hard in conjunction with Porsche Support to resolve the issue. More

Poor communication about what is being done to the vehicle and what the charges will be, was told initially that it would be covered by warranty and after 10 days without a loaner vehicle they said co vehicle and what the charges will be, was told initially that it would be covered by warranty and after 10 days without a loaner vehicle they said come get the vehicle they could not find the issue and I would have to pay for the mechanics time because the warranty doesn’t cover the visit if the don’t replace any parts. The dealership should have conveyed this at first and arranged a loaner car as they kept the car for 10 days! Not happy with this dealership and it’s where I purchased 2 cars, not great. More

Efficient, friendly and fast. Almina was very helpful and arranged convenient Lyft trips and and from a local movie theater while service was being performed. Good experience. Almina was very helpful and arranged convenient Lyft trips and and from a local movie theater while service was being performed. Good experience. More