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Porsche Livermore - Service Center

Livermore, CA

4.4
24 Reviews

24 Reviews of Porsche Livermore - Service Center

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February 07, 2025

Fixed the problem and got the job done in a timely manner. I am very happy the the result. More

by jeff4987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Service advisor was great. Love this dealer service department. Would definitely come back again soon. More

by Cynthiawillis118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almina Redzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezequil Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisa Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Meet my expectations and willing to accommodate my request of keeping my vehicle over Christmas vacation. More

by wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

There has been too many surveys. I think this is the third surveys I've completed after this one service. Please consider simplify the survey process. or otherwise, I will give less More

by ivan.see
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brisa Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

We have been buying Porsches from this dealership for 15 years. The sales and service departments have treated us and our vehicles with outstanding professional care and service. More

by GERRY.GLASGOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almina Redzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I love this place. Michael is my go to service rep. He is always awesome and helpful. More

by nra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Price gauging. Overcharging and estimating of services. New management is needed. We need honest people. Current management team needs big time improvement. Been cl More

by EDILIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not want single out individual.
Jan 13, 2025 -

Porsche Livermore responded

Thank you EDILIN for sharing your feedback and concerns. I would like to look into the recommendations that were made for your vehicle. I am currently unable to match this to a repair order based on the information available in this review, but if you are willing to contact me at 925-447-6400, I would appreciate the opportunity to gather the details necessary to investigate and understand what happened. We value all of our customers and if anything in the provided estimate was not correct, I would like to resolve it for you. Thank you, Almina Redzic, Service Manager

January 10, 2025

Service has always been top notch and no surprises. The staff there are knowledgeable, approachable and willing to help. Mike Sevey has always kept me appraised of progress and offered solutions when t More

by DAUGHTERY1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almina Redzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezequil Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisa Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Professional knowledgeable and helpfull service department for service problems big and small. Worth the drive and they provide free uber rides for pick up and drop off. More

by tst97
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Bogut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezequil Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisa Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Ezekiel was very helpful and they honored my requests to not wash the car and park it where I asked. Happy with the experience. More

by Sapphireracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almina Redzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezequil Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brisa Pasillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sevey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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