Porsche Larchmont
Larchmont, NY
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Porshe service was excellent Service, care, responsiveness and concern were all excellent. I have never had a better experience for service. Peter Falvey made an unusual situation Service, care, responsiveness and concern were all excellent. I have never had a better experience for service. Peter Falvey made an unusual situation very easy to work through. More
Excellent Service Experience This was my first experience with Porsche of Larchmont Service Center and absolutely everything about it was perfect - everything in life should be so This was my first experience with Porsche of Larchmont Service Center and absolutely everything about it was perfect - everything in life should be so easy and customer focused. Peter Falvey was my service advisor and he was a pleasure to work with! More
Cayman S Since purchasing the Cayman S thru John Farrell some years ago the car has always been serviced by Porsche of Larchmont ( formerly Pepe Porsche). The Since purchasing the Cayman S thru John Farrell some years ago the car has always been serviced by Porsche of Larchmont ( formerly Pepe Porsche). The experience has always been great - everything handled in a timely and most efficient manner. Most recently, working with Robert Storm of the Parts Department and Peter Falvey of the Service team I asked them to suggest what performance enhancement additions were available - and of course at a realistic price. Well todayI picked up the car and have to say that their recommendations were quite on the mark and the performance boost was very perceptible. Great Job and advice. Thank you! More
"Excellent Experience Anthony Verrico (Sales) and Peter Falvey (Service ) are very knowledgeable and honest and gave me exactly what they said they would and a brand-new lo Anthony Verrico (Sales) and Peter Falvey (Service ) are very knowledgeable and honest and gave me exactly what they said they would and a brand-new loaner to boot...When you make an investment in a car like this you need reputable people and Anthony and Peter certainly make it an extremely positive experience... Thanks PS the coffee and pastries are great too... More
Great service department Pete and Winston in service as well as Rob in parts are great to deal with. The guys who do the work do a great job. Pete and Winston in service as well as Rob in parts are great to deal with. The guys who do the work do a great job. More
Most Professional, Accomodating & Customer Focused!!! Although my husband is a Porsche enthusiast, I was not but after soo many years I was converted & purchased my 1st Cayenne GTS this year. Sorry to sa Although my husband is a Porsche enthusiast, I was not but after soo many years I was converted & purchased my 1st Cayenne GTS this year. Sorry to say I didn't find what I now call my 'dream car' from Larchmont BUT I do service my car at Larchmont & all I have to say is what a class act! Immediately felt at home. Pete makes you feel that you are his #1 priority & will do whatever it takes to insure your satisfaction. There are several Porsche dealerships in the area that I can choose to do my business with but I choose Larchmont. More
Amazing Experience I began searching for a gently used Porsche Cayman S about six months ago. I wasn't able to find one I liked in my area and resigned myself to going o I began searching for a gently used Porsche Cayman S about six months ago. I wasn't able to find one I liked in my area and resigned myself to going outside the region. I stumbled upon a nice one online, located at Porsche of Larchmont. In previous attempts to find a car long distance, I had little success. Sales people didn't seem willing to work on a 1000 mile transaction knowing they could just sell locally. Porsche of Larchmont was a godsend...more accurately, Karina the sales associate! From day one Karina was nothing short of amazing. She gave me a video tour of the vehicle. Showed me any "bumps and bruises" so I wouldn't be surprised, and answed each and every of my million questions about the car and the transaction (I can be a little obsessive by nature). I was only purchasing used 2011 Cayman S, buy Karina treated me like I was looking at a much more expensive purchase. She made me feel comfortable, she didn't pressure me in any way, and in the end I feel I have a new friend....especially now that I don't have to drive her crazy with questions. :) I would recommend to anyone I know working with Karina at Porsche of Larchmont! More
Great dealership from purchase to service! I purchased my vehicle from this dealership. Not only was it a great experience with Karina who "walked" me through the purchase process, but further I purchased my vehicle from this dealership. Not only was it a great experience with Karina who "walked" me through the purchase process, but further contact with Bill, Peter, Vincent, and the service department has also been great! Additionally, I have been very pleased with the overall atmosphere at the dealership......you are greeted... taken care of....and leave the dealership with a very positive feeling! More
Great service and family atmosphere! My car has been serviced by Porsche of Larchmont for the last several years and the service has always been attentive and top quality. They have a dy My car has been serviced by Porsche of Larchmont for the last several years and the service has always been attentive and top quality. They have a dynamic team environment and get to know their customers well. I'm always pleased with the experience. Top quality! More
There is a Clubhouse at Pepe Porsche of Larchmont This is my fourth Porsche purchase and the Pepe Porsche staff were responsible for making this purchase experience a wonderful one. I've owned a This is my fourth Porsche purchase and the Pepe Porsche staff were responsible for making this purchase experience a wonderful one. I've owned a 1973 911S Targa; a 2002 911S Cabriolet; a 2008 911S Cabriolet; and now my 2016 911 Carerra GTS coupe. This the first time that I can say the "entire" dealership team contributed to my decision to purchase. Bill Bologna, Service Director; Jamie Chambers, Service Foreman; John Farrell, Sales; Paolino Bastone, Business Manager; Jason, Parts; and the receptionist were all professional, enthusiastic, accommodating, and attentive to what they individually needed to do to make me feel comfortable about buying my new Porsche at Pepe Porsche of Larchmont. The Service department, care of Bill Bologna and Jamie Chambers were very important to me in making my decision, not only to buy, but to buy at Pepe. They have never disappointed me while servicing my cars. They are also proud automotive enthusiasts, which is a dying breed. General Manager John Resnick, may appear dry on introduction but he too is an enthusiast. Give it a minute and you will meet a true Porsche aficionado. Resnick crafted a fair deal and was not pushy. I felt like he was supporting me in every way. I chose many custom options on my GTS that were not the norm for the typical GTS customer. Resnick checked me on my intentions and discussed my thoughts with me, then aligned with me like an artist / enthusiast only can. He did this while not being pushy or frustrated. He was on my Team. He shared his vast experience with me during the design phase. I'm glad I listened, the finished product was great. John Farrell, Sales, a true gentlemen. Farrell, answered my questions, returned my calls, worked with me to knit together the finer details of the deal. Farrell, made the administrative processes associated with the purchase seamless and without challenge. Farrell, upon delivery of my GTS briefed me step-by-step on every aspect of the car. He took his time and I didn't feel like now that the car was paid for he didn't have time to spend with me. Not the case at all. Farrell made sure that I was fully briefed and asked me if I was comfortable. He furthermore invited me to return at any time later if I had more questions about the car. What more can you ask for? Farrell did all of this while my family interrupted repeatedly for photo opportunities. Paolino Bastone, Business Manager, was yet another positive surprise. Now we all know this post is the final step in the sales process. Hold on because if there is some change left in your pocket this guy is going to attempt to get it. Due to my travel to Asia during this process a lot of my interaction with Bastone was over email and cell. Bastone was not the stereotypical bandit I expected. He did present some options to me that I did want and some I did not want. He never became the cheesy pushy sales guy. He accepted any "no thank you" and moved on. Bastone brought the closing paperwork to my home and picked up my trade at the same time. This Accomodation helped me greatly just prior to me taking a 16 hour flight to the Far East. Bastone is also an enthusiast and knows his Porsches. Thank you for taking time beyond your normal work day Paolino.. I am a person that has a general distrust of the car buying arena. I deal with this by only purchasing or engaging in environments that I have existing relationships in or that I have been referred to. Once I detect any level of shadiness, slickness, classlessness, lies, double talk, condescending tone, or all of the other real challenges we as potential customers can deal with, I am turned off and opt to go elsewhere. Pepe Porsche of Larchmont, is not the largest dealer, but they are a genuine club house for persons interested in this brand. I like club houses now as much as I did when I was a kid. Porsche is my red flyer wagon of yesteryear. Since there is nothing about Porsche I "need" but it is a discretionary purchase and experience I want, I can be very picky about where I spend my fun coupons. The Pepe crew made me feel good about my choices. More