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Porsche Larchmont
Larchmont, NY
175 Reviews
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Showing 175 reviews
February 22, 2018
Low Pressure and Excellent Communication I was looking to replace my daily driver and was not considering a Porsche. Stopped in with a friend to look around (just killing time to be honest) a I was looking to replace my daily driver and was not considering a Porsche. Stopped in with a friend to look around (just killing time to be honest) and to my surprise, saw a CPO Panamera 4 within my budget. Walked into the showroom without an appointment. Pedro came out while it was snowing, unlocked the car and showed me the build sheet and went through the options. A week later, with many emails back and forth, I finally made up my mind and made the deal with Pedro who was very patient and professional through the process. Anthony expertly handled the all the paperwork associated with the sale and trade and I was on my way in a new to me Panamera. Porsche Larchmont feels like a small but very personable dealership. Very good buying experience. More
by jdpuglisi
Employees Worked With
Pedro DeAraujo, Anthony Verrico
February 16, 2018
Salesmanship The dealership and sales people are very inviting. The atmosphere is warm and they don't push. I purchased a certified pre owned vehicle and love it. The dealership and sales people are very inviting. The atmosphere is warm and they don't push. I purchased a certified pre owned vehicle and love it. More
by Jernigan123
Employees Worked With
Anthony Verrico, Gary Minsky
February 09, 2018
oil change on a cayenne had an oil change and a NYS inspection total cost with tax of $556 customer service and the service advisor was great loaner car was given is it w had an oil change and a NYS inspection total cost with tax of $556 customer service and the service advisor was great loaner car was given is it worth the total cost???? just an oil change! I DO NOT think so!!!! 2/16/18 UPDATE: I was contacted by service manager and was told Error with invoice (wrong charge code was entered) Received a $200 refund More
by cayenne14
Employees Worked With
PETER BOFFOLI, Bill Bologna
February 05, 2018
Bill is the go to guy Went back to see Bill the service manager after the recall fix of the seat sensor. An adjustment was needed and he took me in right away. Technician Went back to see Bill the service manager after the recall fix of the seat sensor. An adjustment was needed and he took me in right away. Technician knew I was waiting for the car and skipped his lunch to work on the car, as did Bill. Bill kept me company showing me the stuff I need to be aware of my other Porsche. He is an encyclopedia of parts and applications. I miss the old days when the service department was in their old location in White Plains. Prices were more sensible those days. More
by scss98@gmail.com
Employees Worked With
Bill Bologna
January 11, 2018
Setvice Best service dept ever! I only keep coming back because of the Service Department! Top class all the way from the technicians to the service managers Best service dept ever! I only keep coming back because of the Service Department! Top class all the way from the technicians to the service managers and everyone in between! More
by TONiporsche
Employees Worked With
All the techs and the service advisor , Bill Bologna
December 20, 2017
Great experience Great service and Porsche people Gary Minsky was great in putting my car order together and very excited and enjoying my new car . Thanks to Gary . M Great service and Porsche people Gary Minsky was great in putting my car order together and very excited and enjoying my new car . Thanks to Gary . M this car is amazing 😉 More
by Robert 718
Employees Worked With
Anthony Verrico, Gary Minsky
December 11, 2017
Excellent experience. Very professional. Salesman, Gary Minsky, was responsive and very well informed. He made the sales experience seamless and was very helpful througho Very professional. Salesman, Gary Minsky, was responsive and very well informed. He made the sales experience seamless and was very helpful throughout including delivery of the vehicle. More
by Joeldan
Employees Worked With
Gary Minsky
November 28, 2017
A long search came to an end. I purchased a 2014 Porsche 911 from Larchmont in November 2017. I had been looking for the right car (at the right price - visited many dealerships in I purchased a 2014 Porsche 911 from Larchmont in November 2017. I had been looking for the right car (at the right price - visited many dealerships in the mid-Atlantic region) for about a year until I came across this car at Porsche of Larchmont. I was lucky enough to get in touch with Gary Minsky, a very knowledgeable Porsche Sales consultant and Brand Ambassador who made my purchase a relaxing, stress-free event. After the test drive (day after Thanksgiving), there was no pressure to buy, but rather a comfortable chat about the car. Gary asked if there was any other information I needed after which we parted ways. A few days later, I decided to call Gary and purchase the car. A mutually acceptable deal was made very quickly and Gary helped me through the paperwork with ease and also helped set up transport to my home (thanks Ray). Compared to some of the (arrogant or ignorant) Porsche Sales consultants in the DC/VA area that I dealt with in the past, Gary is in a class of his own. I highly recommend contacting him without any reservations. More
by marchetti
Employees Worked With
Gary Minsky
November 19, 2017
Porsche of Larchmont (Pepe Auto Group) unprofessional Initially brought my 05, 911 in for inspection upon entering the shop the service Manager Bill Bologna greets me admiring the pristine condition of my Initially brought my 05, 911 in for inspection upon entering the shop the service Manager Bill Bologna greets me admiring the pristine condition of my car and low mileage. All goes well I gave them great review thru Porsche survey. On my second visit 7/17/2017 for an error message, same process as first visit pictures are taken prior to any work started on the car as usual. The service adviser recognizes me and my car we go over details although my car was clean I requested and Chris noted on service ticket in my presence in large letters "DO NOT WASH" all is well so far. About 2 hours later I receive a call from Chris with Tech findings, I agree to repair but was informed part would need to be ordered will arrive next day, repair will be complete my 911 would be ready for pick up. I reminded Chris of my request not to clean my car and do not leave outdoors as my car is garage kept which is demonstrated by its condition. Following day no call from Chris or Porsche of Larchmont. so around 12pm I call and was informed Chris is on another line and would call me back, this happened on three attempts. Next day Saturday 7/18 same story unable to contact Chris I was either told he would return my call or transferred to his voice mail. Monday am comes I'm in limbo, finally reached Bill Bologna who tells me Chris was let go Friday for not following up with customers (which afterwards I realized Bill is guilty of the same crime) So my obvious question was why was I continually told Chris would call back or transferred to his voice mail. Response was because they are attempting to catch up... Fine, Bill informs me the parts did arrive but not installed. I asked where has my car been stored since it poured rain over the weekend, he replies in a low tone outdoors. Of course I lost it mentioning my request and how Chris documented in my presence. 100 excuses//apologies later he promised to have it completed first thing in the am and he would personally call to confirm. I replied I can only imagine the condition of my car but DO NOT WASH THE CAR! To my surprise next day no call from the service manager at this point I'm very worried left work early headed straight to Porsche of Larchmont. I find my car in the front lot. I go in to speak with Bill for an explanation but of course he was gone for the day. After paying for service I inspected my car and found mud and dirt was everywhere this was a car that was never out in the rain. As I continue to look I found scratched, hood chips, mud inside the front cabin and damage to front spoiler. I immediately go back in and find Peter, (Chris's replacement) I pointed out the damages and he didn't know what to do so he got Vinny Greco involved (Service adviser) his jaw practically drops and starts apologizing and mentions "I recall your car and don't blame you for being upset I'm the same way with my car" He instructs Peter to take pictures of all damages, signs my service ticket "saw scratches on vehicle that were not there on drop off" said he would make/forward report to good O'l Bill B. which would call me in the am. Guess what, no call from Bill. After a combine 15 calls to Bill, Peter, Vinny I finally involve Porsche headquarters providing before and after pictures and mentioned all that needs to be done is look at before service pictures taken when I initially arrive at Larchmont the first and second time for comparison and zoom in to the damage areas. A week later Bill calls upset that I involved Porsche said he would be willing to rectify only two scratches and requested an estimate just to put an end to the situation I emailed him an estimate 2 days later. A week an multiple unanswered calls later I reach out to the COO of Pepe Auto Group Joe Pepe but would only get his secretary Helen who took my information and complaint. next day Bob Pepe (Porsche of Larchmont GM) calls me agreeing to cover cost. I make arrangements with body shop but no one from Porsche returned calls to confirm payment so I'm back to square one. Again unsuccessful calls. Pepe Auto Group shady from top down. More
by David Nieves
Employees Worked With
Robert Pepe, Bill Bologna, Chris Germani
November 16, 2017
Gary the salesman was terrific from begiing to end Dealing with Gary and victor was seamless and enjoyable. Jen at the desk was always treating us with a smile Gary spent over an hour going over the Dealing with Gary and victor was seamless and enjoyable. Jen at the desk was always treating us with a smile Gary spent over an hour going over the car and told us to return in a week or so because he knew we would have other questions More
by Allen susan
Employees Worked With
Anthony Verrico, Gary Minsky
