Porsche Larchmont

Not super responsive. Sporadic communication, not a lot interest in making a deal. No follow ups. One would expect a higher level of service from Porsche. I guess they ar Sporadic communication, not a lot interest in making a deal. No follow ups. One would expect a higher level of service from Porsche. I guess they are doing fine as is. Good for them. Don't expect much.... More

Price discrepancies / shop around I have a Porsche cayenne 2020 which needed water pump replacement according to Porsche of larchmont . I have extended warranty on the car . The dealership reached out cayenne 2020 which needed water pump replacement according to Porsche of larchmont . I have extended warranty on the car . The dealership reached out to the warranty company which agreed to have the car fixed . Larchmont Porsche requested 15 hours of labor time plus the parts . The warranty company said based on their work chart , industry standards and their experience with Porsche , that job ie fixing the water pump is 11.3 hours of labor . Porsche larchmont insisted on the 15 hours so I called the warranty company to find out what their rationale was , and the answer was 15 hours for for fixing water pump is a stretch . Anyway I started researching on line . It’s amazing that no where that I see that many hours needed to fix water pump . But that’s is neither here nor there . The car wasn’t fixed by Porsche larchmont because they needed me to pay the difference of 3,7 hours from the 15 hours plus my deductible of $250 which will amount to almost $1100 with $3400 they were getting from the warranty all in the name of water pump so I declined, Surprisingly an hour drive to NYC yielded a different result. A Porsche dealership in NYC looked at the same issue ( water pump replacement ) and concluded it’s an 8 hour job , Now ask yourself why this huge discrepancy of 7 hours of labor ?, Now I know Porsche is an expensive car to drive and maintain , I get that but there comes a time honesty and decency should lead the way . No one should be charge exorbitantly for service because of the brand , I am not a cheap xxxxxxx looking for freebies but I also don’t want to be cheated. Next time you are servicing your car at Porsche larchmont please shop around first . There might be price gouging going on . Just saying . More

Not a trustworthy dealership. Service Advisor and Manager have no communication skills and provide extremely poor service. Porsche Larchmont is a major disappointment for any Pors Service Advisor and Manager have no communication skills and provide extremely poor service. Porsche Larchmont is a major disappointment for any Porsche owner. More

Gary Minsky was super nice and very helpful. He gave me a great deal on a certified preowned 2017 911 Carrera 4S. Gary addressed all of my questions I had with the vehicle before we left and even showed me h great deal on a certified preowned 2017 911 Carrera 4S. Gary addressed all of my questions I had with the vehicle before we left and even showed me how to use all of the features in the vehicle that I needed help with. He is the guy to go to, will be back in the future. More

Loved, loved, loved working with Gary at Porsche of Larchmont. I have no time to waste and he made buying my car effortless. Smart, quick, personable. I recommend him 100% and will surely come back nex Larchmont. I have no time to waste and he made buying my car effortless. Smart, quick, personable. I recommend him 100% and will surely come back next time. More

My initial contact was via internet sales. They passed me onto a salesman, Gary, and we had a video conference call. He said he would follow-up on some details as well as some service work the following day onto a salesman, Gary, and we had a video conference call. He said he would follow-up on some details as well as some service work the following day and we agreed he would reach out to me then. I NEVER HEARD FROM HIUM and that was a week ago. Over the weekend, I received an email from the GM asking how my experience was and I responded with a detailed account of the interaction and never heard back from him. On Wednesday, I received an email from internet sales asking if I had any questions. I responded to her and shared the same details I had shared with the GM. A short while later, I received a call from Pedro. We spoke and I told him that my position is, if I can't get you to do as you say you will do BEFORE you have my money, how bad will things be if I need your help AFTER you've taken my money?! I told him I was going to write this review so that whoever the owner is, they would be sure to know that something went bad with his team. I am a big proponent of at least letting companies know why they didn't get the sale. If they are not made aware, it is hard to fix the issues. And I, as a business owner, want to know if my people are not servicing our customers. After all, there is no business without customers. More