
Porsche Jacksonville
Jacksonville, FL
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I was charged $590 for an oil change due to being charged 2 hours labor @ $200+/hour for the service. Over the past 10 years I have been going to this dealership for service, it has only taken an hour to ch 2 hours labor @ $200+/hour for the service. Over the past 10 years I have been going to this dealership for service, it has only taken an hour to change the oil; This time it took 2. Exact same service... I reached out to the Service Manager Jeff Albert and inquired why it took twice as long to do the same service and asked to get $230 (half of the labor charge) credited back to me. He said he could not do that. IMO this dealership has completely gone down hill since Fields took over from Brumos. I DO NOT recommend this dealer - no way no how-$590 for an oil change? More
July 28, 2023, my Service Advisor is Marguerite Solkom. Over the years, I've worked with many dealership SAs. Having been both a former Service Advisor and Dealer Owner/Operator, I can stay that Marguerite Over the years, I've worked with many dealership SAs. Having been both a former Service Advisor and Dealer Owner/Operator, I can stay that Marguerite ranks at the too and is one of the best I've encountered. Picked up my 08 C4S after my request for oil change, brake fluid flush, airbag warning light and right hand mirror remote problem. I had noticed some minor oil leaks in the garage but said nothing about it. The Tech inspection revealed a Main Diff Leak. He also recommended replacing the IMS Bearing Seal and replacing the clutch since he was already opened up the back of the engine( the C4S has 77k on it). I approved the service and the general 20,000 mile service to cover my initial request. Also thanks to Charlie the Jacksonville Porsche Classic Car Specialist for helping with the mirror problem. I am very happy with Jacksonville Porsche and it's Service Staff. I plan to return with my other Porsches as their Service Requirement needs come up. James Coleman More
This best people with have ever deal with. Friendly, always helpful with any questions we have about our cars, and we get a feeling of trust with them and thats our number 1 concern. Thank you Friendly, always helpful with any questions we have about our cars, and we get a feeling of trust with them and thats our number 1 concern. Thank you for all you do for us. More
This dealership is awesome! The staff was very helpful and knowledgeable of the brand. All my needs were met and I enjoyed my time there. The staff was very helpful and knowledgeable of the brand. All my needs were met and I enjoyed my time there. More
First class service. Very professional provided timely service. Kept you informed. Treated Respectfully and car was returned clean. Very professional provided timely service. Kept you informed. Treated Respectfully and car was returned clean. More