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Porsche Jacksonville

Jacksonville, FL

4.6
270 Reviews

11211 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 270 reviews

December 07, 2016

Good service A little disappointed that features of the car have become a problem but no resolution available. I.e. - hold feature....it has come on several times More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Woodard
May 31, 2017 -

Porsche Jacksonville responded

-

December 06, 2016

Great experience I was taken care in a timely fashion. Within the time frame I was told. All my questions question were answered as well. Rental car was available as t More

by Bossman3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles loeschen
May 31, 2017 -

Porsche Jacksonville responded

I'm happy to learn your experience was worthy of 5-stars, thank you! It's certainly a pleasure serving your automotive needs. Take care and be well! Kind Regards, Brandon Starks, General Manager, Porsche Jacksonville.

December 01, 2016

The best service staff The service team at Porsche is excellent. The staff is incredibly friendly and professional. They make you feel welcome and their attention to detail More

by Dkb923
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles, Jen, Amy.
May 31, 2017 -

Porsche Jacksonville responded

Thanks for your business! I'm delighted we furnished you with a great experience, it's our constant goal! If there is any way we may better serve your automotive needs, please let me know. Sincerely, Brandon Starks, General Manager, Porsche Jacksonville.

November 17, 2016

Friendly and competent servixe The only issue was the length of time to get an appointment. Service was excellent and kept car after completion for 3 weeks while I was traveling More

by Mka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Charles
May 31, 2017 -

Porsche Jacksonville responded

Thanks for your positive comments. On the other subject, it is our responsibility to properly diagnose and repair any issues that may arise and I apologize for any wait or delay. I've spoken with our Service Team to ensure this does not occur in the future. Please let me know if I can help in any way. Sincerely, Brandon Starks, General Manager, Porsche Jacksonville. You may reach me by email at brandon.starks@fieldsauto.com, or via phone at (904) 725-9155.

November 06, 2016

Excellent Service The service team at Brumos Porsche is outstanding. their level of service and attention to detail far exceeds the experience I have ever had at any ot More

by Porschefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Jennifer
May 31, 2017 -

Porsche Jacksonville responded

I'm glad we could make the transition smooth for you in the past. We're now part of Fields Auto Group and we're dedicated to ensuring you receive only the best in customer service. If there is any way we may further elevate your experience moving forward, please let me know how we may be of assistance. Sincerely, Brandon Starks, General Manager, Porsche Jacksonville.

September 29, 2016

Horrible customer service My wife spoke to Chris 3 days ago about a used Highlander. She then had 2 additional phone conversations this morning about the vehicle. We drove 2 ho More

by David Butscher
Recommend Dealer
No
Employees Worked With
Chris
May 31, 2017 -

Porsche Jacksonville responded

Thank you for your feedback. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Brandon Starks, General Manager at (904) 725-9155, or via email at brandon.starks@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Brandon Starks, General Manager.

July 20, 2016

First Class Service Have dealt with them for the last fifteen years and always have been really well looked after. Knowledgable staff and spotlessly clean surroundings lo More

by Porschefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles in Service and Hall in Sales
May 31, 2017 -

Porsche Jacksonville responded

Thank you for your excellent rating in the past. It was and is our pleasure to serve your automotive needs. Kind Regards, Brandon Starks, General Manager, Porsche Jacksonville.

July 12, 2016

Continued great service We were on vacation and needed an oil change. The dealer was able to get me in while I was in town. My local dealer would have taken two weeks to get More

by Mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles.
May 31, 2017 -

Porsche Jacksonville responded

Thank you! It brings us great pleasure to attend to your automotive needs, both in the past and now moving forward as part of the Fields Auto Group. If there is any way we may further improve on your experience, please let me know. Best Regards, Brandon Starks, General Manager, Porsche Jacksonville.

July 07, 2016

Great experience From the moment I arrived I was greeted and all paperwork was waiting for me. The courtesy car was ready and I was on my way within 15 minutes. Love More

by btpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Woodward
May 31, 2017 -

Porsche Jacksonville responded

Thank you, that’s the type of 5-star experience is what we strive to provide on every visit. I’m glad we were able to provide this for you in the past. We are dedicated to continuing you receive only the best in customer service. Kind Regards, Brandon Starks, General Manager, Porsche Jacksonville.

March 31, 2016

Best Salesman ever Great team The Salesman was very professional Car was delivered in the show room Had a chance to visit Brumos museum Great experience overal Tha More

by Lp12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Edwards
May 31, 2017 -

Porsche Jacksonville responded

Thank you! We will continue to provide this great service to you. It is our pleasure to continue to serve you as we are now part of the Fields Auto Group. Kind Regards, Brandon Starks, General Manager, Porsche Jacksonville.

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