
Porsche Jacksonville
Jacksonville, FL
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Quality Service advisor was professional, responsive and kept me informed . Concierge service is great for me since I am a care giver and my schedule is very Service advisor was professional, responsive and kept me informed . Concierge service is great for me since I am a care giver and my schedule is very limited More
911 annual service Easy to make appointment, work completed in timely manner. Enjoy going up to Bruno's to look at vehicles that are for sale. Enjoy talking with sales s Easy to make appointment, work completed in timely manner. Enjoy going up to Bruno's to look at vehicles that are for sale. Enjoy talking with sales staff. More
Always outstanding Each and every time I need the dealership I walk away feeling they truly care about helping me with the issue I have presented them! Just awesome peop Each and every time I need the dealership I walk away feeling they truly care about helping me with the issue I have presented them! Just awesome people !! More
2 year 10000 mile checkup Everyone is helpful and friendly. Very pleasant experience. I loved that my car was washed and looked beautiful when I came to pick it up. I also enjo Everyone is helpful and friendly. Very pleasant experience. I loved that my car was washed and looked beautiful when I came to pick it up. I also enjoyed the loaner, a brand new Cayenne. More
Excellent professionals. Easy to work with! Paul did an amazing job. All of my questions were answered and the whole process went very smoothly. There was very little pressure to force a deal an Paul did an amazing job. All of my questions were answered and the whole process went very smoothly. There was very little pressure to force a deal and the result was I got the car I wanted at a very good deal. More
Service experience Great customer service and quality service work! They are attentive and try to schedule my service around my schedule. I believe the whole team of Great customer service and quality service work! They are attentive and try to schedule my service around my schedule. I believe the whole team of Skip, Charles, and Jennifer are outstanding. More
Professional Jennifer was my service advisor and from the initial scheduling to the date of service, she was fantastic at keeping me informed. She assisted with ge Jennifer was my service advisor and from the initial scheduling to the date of service, she was fantastic at keeping me informed. She assisted with getting me familiar with the loaner I would be using. Purely stated she is a professional. More
A good experience.. This time my visit was greatly improved. Very nice and professional. Attentive to my concerns.. over all very satisfied. I would have given the qua This time my visit was greatly improved. Very nice and professional. Attentive to my concerns.. over all very satisfied. I would have given the quality of service 5 stars however, one of the things they were to check was the tire pressure reading. When I picked up my car I had four different readings one on each tire. My service consultant ended up adjusting my tire pressure.. I feel it should have been given to me that way and would have saved me from returning to the garage.. very minor .. my service consultant was great.. thank you More
I love the excellent customer service Jennifer provided The service staff is second to none (and we own a BMW and a Mercedes in addition to our Porsche). The other noteworthy item is Mr Freeman, my salesma The service staff is second to none (and we own a BMW and a Mercedes in addition to our Porsche). The other noteworthy item is Mr Freeman, my salesman, took time to ask about me, my family, and my experience with the car to date. I really like this dealership. More
Exceptional People, Exceptional Service My Service Advisor Jennifer Woodard was truly focused on whatever my needs were! Not only on my arrival, but she would check to see if possibly I'd t My Service Advisor Jennifer Woodard was truly focused on whatever my needs were! Not only on my arrival, but she would check to see if possibly I'd thought of an additional item to check. Absolutely, the best! On another note, Sales Associate, Bill Bianca has the knowledge of Porsche automobiles, but interpersonal skills that, in my case, are noteworthy! He's tolerated me on a couple of my "bad" days and continued to exhibit only the most pleasant demeanor and professionalism! And special note to stepping outside the norm in dealing with a "difficult customer", me! Thanks to all! I believe a simple visit to Fields Porsche will reaffirm by convictions and beliefs, thank you. More