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Porsche Jacksonville
Jacksonville, FL
270 Reviews
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Showing 270 reviews
December 10, 2024
- Bought a 2021 Porsche Panamera with CPO remotely at Porsche Jacksonville based on pictures and video walk around as well as recommendation for Sales guy Hall Liles - Received the car with hidden damag Porsche Jacksonville based on pictures and video walk around as well as recommendation for Sales guy Hall Liles - Received the car with hidden damage (from scratched window tints to deep scratches from potential parking accident) that was touched up with a paint pen and thus not visible on normal distance pictures and video. - Hail Liles first confirmed "he didn't check the car thoroughly enough before shipment after receiving it from detailer", he promised Porsche Jacksonville will fix the damage and asked for cost estimations. - After receiving the estimates (over 2.5k USD in damages), he now "talked to management" and used a too-far-away-picture say it wasn't us after all, must have been the transport company. - When I brought the car here to a local body shop they said "oh its from the fields group, we heard a lot of not so favorable stories about them" My learning: There is a reason why dealerships have such a bad reputation, my personal experience here confirmed one thing: Never trust what the sales guy is saying and I will stay away from fields group, no matter if they have a Porsche Brand or not. And certainly will not buy remotely and have the car shipped, even from a company with great reviews, this might very well result getting the runaround for (hidden) damages. Attaching the pictures here for reference. More
by doriandavid.koch
Employees Worked With
Hall Liles, Dylan Nolan
September 22, 2024
Really like the service at Jacksonville Porsche, great experience with a quick and tasty breakfast with a very cool view of garage operations and their nice showroom . Also I was very impressed on the qui experience with a quick and tasty breakfast with a very cool view of garage operations and their nice showroom . Also I was very impressed on the quick service of arranging a complementary pick up at the dealership to take me home, which was 30 miles across town. I definitely enjoy my first experience,with Porsche of Jacksonville fl . More
by darichman2002
Employees Worked With
Jennifer in service
September 01, 2024
Aaron and Marguerite went above and beyond to answer all questions and service my Porsche. I highly recommend this dealership and the professional team from customer service, sales and service. Thank you a questions and service my Porsche. I highly recommend this dealership and the professional team from customer service, sales and service. Thank you again and I look forward to seeing the Porsche family on my next visit. More
by Anthony J.
Employees Worked With
Marguerite Sokhom, Austin Mills, Aaron Mong
August 08, 2024
It was excellent service, mindful of my needs. Thank you! It is wonderful to deal with a company that still understands what excellent customer service means. Thank you! It is wonderful to deal with a company that still understands what excellent customer service means. More
by elainefrazier
Employees Worked With
Yara in service
