Porsche Irvine - Service Center

Yves is absolutely fantastic! His level of service is better to none. He was permanently giving us updates on every detail of the Cayenne and pushed his technical team to give us His level of service is better to none. He was permanently giving us updates on every detail of the Cayenne and pushed his technical team to give us the car back on time for a trip we had. Also, he is the nicest guy. My wife and I enjoy our chats when we visit the dealer. This is the kind of dealership you want to do business with. Just phenomenal! More

This was a PPI service for a 911 I'm looking to purchase. Porsche Irvine not only provide a vehicle report, but also a walkthrough video as well as an estimate for recommended repairs. They went well beyond Porsche Irvine not only provide a vehicle report, but also a walkthrough video as well as an estimate for recommended repairs. They went well beyond for this PPI service. More

Excellent service once again from Porsche Irvine. Service rep Jon Lewis is excellent, on time, great communications, clear guidance. Work performed on time and loaner car new and clean. Never disappo Service rep Jon Lewis is excellent, on time, great communications, clear guidance. Work performed on time and loaner car new and clean. Never disappointed by Porsche Irvine. More

My service manager was fantastic. He looked up my tire insurance and fixed my rims that had scratches. Thanks He looked up my tire insurance and fixed my rims that had scratches. Thanks More

James Holden my service advisor was great. I did not feel pressured to get the service recommendation to be done immediately which is nice as I work on my budget. I did not feel pressured to get the service recommendation to be done immediately which is nice as I work on my budget. More

Great customer service experience with Yves. Updates on status of service throughout and timely completion. Updates on status of service throughout and timely completion. More

Service was on-time, I did not have to wait for my appointment to start and they had a loaner ready-to-go for me. It was the smoothest service appointment experience I’ve had. appointment to start and they had a loaner ready-to-go for me. It was the smoothest service appointment experience I’ve had. More

I want to express my gratitude to Porsche and in particular Mr. Rick Gutierrez, the Service Manager and Mr. Vincent Wu, the Service Advisor at Porsche Irvine, California for going above and beyond i particular Mr. Rick Gutierrez, the Service Manager and Mr. Vincent Wu, the Service Advisor at Porsche Irvine, California for going above and beyond in living the Porsche brand. Their exemplary service and commitment to the customer is the reason I have been a loyal Porsche customer and will continue to be into the future. At 47k miles the engine developed some mechanical issues. Mr. Gutierrez “went to bat” for me to ensure the repairs would be covered under warranty and Mr. Wu kept me informed on a regular basis as to the status of the repair. During the repair period, Porsche Irvine provided me a new Macan as a loaner vehicle. If anyone doubts the value in bringing their Porsche to the dealer for the recommended service intervals, I am a testimony as to “why” one should do it. Porsche Irvine sets the bar for customer service and is the reason I bring my Cayenne to them. As a result of my incredible experience, I am now looking at acquiring a new Cayenne in the future! Thank you for Irvine Porsche’s commitment to the brand by providing an industry leading level of service to me in addition to a high-performance vehicle like no other! More

Very helpful and efficient. Drop off was easy and pickup was quick. Found dealership to be very professional Drop off was easy and pickup was quick. Found dealership to be very professional More

My advisor, Henry was very pleasant to deal with, followed through with my requests in a timely manner and made sure I was satisfied with my service. Excellent job! Linda Blackburn followed through with my requests in a timely manner and made sure I was satisfied with my service. Excellent job! Linda Blackburn More