Porsche Irvine - Service Center

Great customer service experience with Yves. Updates on status of service throughout and timely completion. Updates on status of service throughout and timely completion. More

Service was on-time, I did not have to wait for my appointment to start and they had a loaner ready-to-go for me. It was the smoothest service appointment experience I’ve had. appointment to start and they had a loaner ready-to-go for me. It was the smoothest service appointment experience I’ve had. More

I want to express my gratitude to Porsche and in particular Mr. Rick Gutierrez, the Service Manager and Mr. Vincent Wu, the Service Advisor at Porsche Irvine, California for going above and beyond i particular Mr. Rick Gutierrez, the Service Manager and Mr. Vincent Wu, the Service Advisor at Porsche Irvine, California for going above and beyond in living the Porsche brand. Their exemplary service and commitment to the customer is the reason I have been a loyal Porsche customer and will continue to be into the future. At 47k miles the engine developed some mechanical issues. Mr. Gutierrez “went to bat” for me to ensure the repairs would be covered under warranty and Mr. Wu kept me informed on a regular basis as to the status of the repair. During the repair period, Porsche Irvine provided me a new Macan as a loaner vehicle. If anyone doubts the value in bringing their Porsche to the dealer for the recommended service intervals, I am a testimony as to “why” one should do it. Porsche Irvine sets the bar for customer service and is the reason I bring my Cayenne to them. As a result of my incredible experience, I am now looking at acquiring a new Cayenne in the future! Thank you for Irvine Porsche’s commitment to the brand by providing an industry leading level of service to me in addition to a high-performance vehicle like no other! More

Very helpful and efficient. Drop off was easy and pickup was quick. Found dealership to be very professional Drop off was easy and pickup was quick. Found dealership to be very professional More

My advisor, Henry was very pleasant to deal with, followed through with my requests in a timely manner and made sure I was satisfied with my service. Excellent job! Linda Blackburn followed through with my requests in a timely manner and made sure I was satisfied with my service. Excellent job! Linda Blackburn More

Dealership provided great service. They were very accurate with their time estimates on completing the servicing. All staff were very friendly! They were very accurate with their time estimates on completing the servicing. All staff were very friendly! More

Everyone is super kind and helpful. They were prepared and I feel like they respect my time. My loaner was ready once I arrived. It was a quick check-in go. Picking up my vehicle was th They were prepared and I feel like they respect my time. My loaner was ready once I arrived. It was a quick check-in go. Picking up my vehicle was the same streamline process. I was able to pay online and set a pick up time. Communication was amazing and clear. Ask for Fabian. He will take care of you. More

Brought my GT3 in for service and everything was seamless. Best Dealer in Orange county by far! seamless. Best Dealer in Orange county by far! More

The service advisor, Tom Nerhus made my service visit a breeze. In for 2 tires and a weaning low brake fluid. Tom made certain that the Master brake cylinder was inspected and it was found to be leaking. breeze. In for 2 tires and a weaning low brake fluid. Tom made certain that the Master brake cylinder was inspected and it was found to be leaking. A day’s delay to get the parts max I was back on the road! More

Always great service, on time, lots of status communication, convenient, easy drop off, and always with courtesy. Great shop communication, convenient, easy drop off, and always with courtesy. Great shop More