Back

Porsche Irvine - Service Center

Irvine, CA

4.8
239 Reviews

239 Reviews of Porsche Irvine - Service Center

Sort by
August 12, 2023

'I've been to 3 independent Porsche shops to find out why my check engine light was on my Cayenne Diesel. 7K later and the light still on I called Porsche N.A. to complain. They sent me to Irvine Porsche. Ou More

by Dennis Rosene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nerhus
Aug 16, 2023 -

Porsche Irvine responded

Hi Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

My car was in for service recently, had the please working with Jon Lewis, service advisor. He's very professional & thorough in making sure all the issues were fixed & addressed properly. The only sl More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lewis
August 11, 2023

Service was excellent. The staff very professional, courteous, and knowledgeable. The facility is clean and well equipped with the latest technology. More

by bagken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves
Aug 14, 2023 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 09, 2023

I'm very happy and satisfied with the service. Just to let you know your service department did an excellent job on my car. I'm very pleased with their performance. More

by Vahid.zomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS NERHUS
Aug 14, 2023 -

Porsche Irvine responded

Hi Vahid, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2023

techs didn't switch my light back to auto. my light was on for a few days until I found out More

by ryan.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
Aug 11, 2023 -

Porsche Irvine responded

Hi Ryan, we appreciate you taking the time to respond. The staff at Porsche Irvine take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 423-3005 to discuss what we can do to help.

August 04, 2023

Yves is absolutely fantastic! His level of service is better to none. He was permanently giving us updates on every detail of the Cayenne and pushed his technical team to give us More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Aug 07, 2023 -

Porsche Irvine responded

Hi Alejandro, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 03, 2023

This was a PPI service for a 911 I'm looking to purchase. Porsche Irvine not only provide a vehicle report, but also a walkthrough video as well as an estimate for recommended repairs. They went well beyond More

by mes19080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Aug 07, 2023 -

Porsche Irvine responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2023

Excellent service once again from Porsche Irvine. Service rep Jon Lewis is excellent, on time, great communications, clear guidance. Work performed on time and loaner car new and clean. Never disappo More

by Maggiedog56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lewis
Aug 07, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 01, 2023

My service manager was fantastic. He looked up my tire insurance and fixed my rims that had scratches. Thanks More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 07, 2023 -

Porsche Irvine responded

Hi Tim, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 01, 2023

James Holden my service advisor was great. I did not feel pressured to get the service recommendation to be done immediately which is nice as I work on my budget. More

by Amcab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Holden
Aug 07, 2023 -

Porsche Irvine responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

...
7
...