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Porsche Irvine - Service Center

Irvine, CA

4.8
244 Reviews

244 Reviews of Porsche Irvine - Service Center

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September 14, 2023

This was my first experience with this dealership, and I was very impressed with Henry and the video inspection that showed me things that needed to be addressed. More

by Rob S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Sep 17, 2023 -

Porsche Irvine responded

Hello, we are pleased to hear you had such a positive experience with us, Rob! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

The Service rep was exceptional. Best one I have had there. Yves V. was just Fantastic and will request him going forward for both my Porsche's. More

by jollytmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Sep 15, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2023

Electric cars should be put on the charger before the customer arrives to pick up. More

by miekezoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 15, 2023 -

Porsche Irvine responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 423-3005. We hope to hear from you.

September 10, 2023

Like all dealers, the prices are high and service recommendations are bloated. But at least you do get good service and a loaner car or transportation to and from. Invent was very responsive. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Sep 12, 2023 -

Porsche Irvine responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

September 10, 2023

I’ve purchased Cayenne GTS and and had my car repaired as well. My experience at Porsche Irvine has been has been exceptional! More

by andr7garr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 12, 2023 -

Porsche Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2023

Service was excellent as usual. James always is professional and represents this great brand as it should be More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hollman
Sep 09, 2023 -

Porsche Irvine responded

Hi Gary, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 01, 2023

Quality service and good communication regarding the service required for My car. Attentive and professional. More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yih Chang
Sep 08, 2023 -

Porsche Irvine responded

Hi, it's experiences like yours that really keep us motivated! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 01, 2023

Jonathan made this appointment, nice and smooth as usual. It’s a pleasure working with him, a real professional and attentive representative. More

by Ron Kingsbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Sep 08, 2023 -

Porsche Irvine responded

Hi Ron, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. We always strive to provide personable and excellent customer service. Thank you for the review!

Sep 08, 2023 -

Ron Kingsbury responded

You are welcome

August 31, 2023

Professional but a little bit slow. Answer may be somewhat late, perhaps because of too many cars. More

by kimberley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Sep 05, 2023 -

Porsche Irvine responded

Hello Kimberley, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 31, 2023

Great dealership to bring in your Porsche. My service advisor was very knowledgeable and courteous. (Henry Chang) Every visit has always been smooth and easy. More

by Tom N.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Chang
Sep 05, 2023 -

Porsche Irvine responded

Hello Tom, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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