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Porsche Irvine - Service Center

Irvine, CA

4.8
239 Reviews

239 Reviews of Porsche Irvine - Service Center

Sort by
October 02, 2023

Service was good, positive and quick. Wait at dealership was minimal. Great coffee, snacks and other goodies. More

by noiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nerhus
Report | Print
Oct 04, 2023 -

Porsche Irvine responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 18, 2023

Service department of Porsche Irvine doesn’t car about customers at all, I don’t have a good experience with them More

by Mahnaz Mirzaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
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Sep 22, 2023 -

Porsche Irvine responded

Hi Mahnaz, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 423-3005 to discuss what we can do to help.

September 18, 2023

Tthe Service team treated me well and kept me informed as to the progress of my Porche. More

by larrylevine001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Sep 22, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

I was not happy to have to take my Macan for an issue I had. But the experience with the Irvine Porsche team more than made up. Yves was empathetic, friendly and responsive. He sent me text updates and an More

by JHP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves
Report | Print
Sep 18, 2023 -

Porsche Irvine responded

Hello, thank you for the high star rating! Drive safe, and we'll see you on the road.

September 15, 2023

This was my first experience with this dealership, and they are very professional and have a great attitude! More

by rachel.v.wan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Sep 18, 2023 -

Porsche Irvine responded

Hello, we are so happy to read such a great review, We always strive to provide personable and excellent customer service. Thank you again for the review!

September 14, 2023

This was my first experience with this dealership, and I was very impressed with Henry and the video inspection that showed me things that needed to be addressed. More

by Rob S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Sep 17, 2023 -

Porsche Irvine responded

Hello, we are pleased to hear you had such a positive experience with us, Rob! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

The Service rep was exceptional. Best one I have had there. Yves V. was just Fantastic and will request him going forward for both my Porsche's. More

by jollytmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Sep 15, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2023

Electric cars should be put on the charger before the customer arrives to pick up. More

by miekezoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 15, 2023 -

Porsche Irvine responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 423-3005. We hope to hear from you.

September 10, 2023

Like all dealers, the prices are high and service recommendations are bloated. But at least you do get good service and a loaner car or transportation to and from. Invent was very responsive. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Sep 12, 2023 -

Porsche Irvine responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

September 10, 2023

I’ve purchased Cayenne GTS and and had my car repaired as well. My experience at Porsche Irvine has been has been exceptional! More

by andr7garr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Sep 12, 2023 -

Porsche Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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