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Porsche Irvine - Service Center

Irvine, CA

4.8
244 Reviews

244 Reviews of Porsche Irvine - Service Center

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October 19, 2023

The team at Porsche Irvine was professional and timely, especially Jon. The needed repair was completed within the estimated time. More

by MSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 21, 2023 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2023

Service advisors are very accommodating and very helpful. Sales staff are very friendly and helpful More

by tpapilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Anthony. James Holman
Oct 20, 2023 -

Porsche Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Amazing service and very professional Henry is a wonderful service advisor Thank you for a great experience . More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Oct 14, 2023 -

Porsche Irvine responded

Hi Julian, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2023

The service person makes the experience! Jon Lewis has been extremely helpful, kind, and explanatory for all of the service needed for my vehicle. Easy to get to this dealership, communicati More

by holliebowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lewis, Henry
Oct 13, 2023 -

Porsche Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Great service. Jon was very professional and efficient. The reminders and overall organization with the loaner car made the experience great. More

by Jason.nahoul8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 05, 2023 -

Porsche Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Service was good, positive and quick. Wait at dealership was minimal. Great coffee, snacks and other goodies. More

by noiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nerhus
Oct 04, 2023 -

Porsche Irvine responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 18, 2023

Service department of Porsche Irvine doesn’t car about customers at all, I don’t have a good experience with them More

by Mahnaz Mirzaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Sep 22, 2023 -

Porsche Irvine responded

Hi Mahnaz, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 423-3005 to discuss what we can do to help.

September 18, 2023

Tthe Service team treated me well and kept me informed as to the progress of my Porche. More

by larrylevine001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 22, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

I was not happy to have to take my Macan for an issue I had. But the experience with the Irvine Porsche team more than made up. Yves was empathetic, friendly and responsive. He sent me text updates and an More

by JHP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves
Sep 18, 2023 -

Porsche Irvine responded

Hello, thank you for the high star rating! Drive safe, and we'll see you on the road.

September 15, 2023

This was my first experience with this dealership, and they are very professional and have a great attitude! More

by rachel.v.wan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Sep 18, 2023 -

Porsche Irvine responded

Hello, we are so happy to read such a great review, We always strive to provide personable and excellent customer service. Thank you again for the review!

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