Porsche Irvine - Service Center

My service advisor John was great. He was very helpful in scheduling my appointment, reserving a loaner car and communicating the recommended services. Very good service! He was very helpful in scheduling my appointment, reserving a loaner car and communicating the recommended services. Very good service! More

I am a Porsche Irvine customer for over 5 years. Their customer service is impeccable. I really like their pre-inspection service which includes the video to see how the car looks from underneath an Their customer service is impeccable. I really like their pre-inspection service which includes the video to see how the car looks from underneath and its condition. Turnaround is very fast without compromising quality. I am very comfortable to bring my GT3 RS for service at any time. More

Great professional service! Loved the virtual inspection of my car they sent me when it was up on the rack. Loved the virtual inspection of my car they sent me when it was up on the rack. More

Jason Williams and the team at Porsche Irvine has always given me the white glove red carpet treatment. They genuinely care about me and my cars and go above and beyond the call of duty every time. I highly given me the white glove red carpet treatment. They genuinely care about me and my cars and go above and beyond the call of duty every time. I highly recommend this dealership. I will not buy cars anywhere else when it comes to Porsche. More

Service was excellent and detailed! Brand Ambassadors Yves and Yih were professioal and friendly! It was great to have them take care of my service. Brand Ambassadors Yves and Yih were professioal and friendly! It was great to have them take care of my service. More

Great customer service, attentive and respectful! Vince did a great job of keeping me informed of my vehicle status! Vince did a great job of keeping me informed of my vehicle status! More

Once again Porsche Irvine didn’t disappoint, great customer service, timely and informative service. Thanks… customer service, timely and informative service. Thanks… More

Yves is an amazing service advisor. He communicates frequently, well, and responds promptly. He is honest and ensures my needs are met by first confirming we are aligned in an action pl He communicates frequently, well, and responds promptly. He is honest and ensures my needs are met by first confirming we are aligned in an action plan. I am really grateful to be able to work with him. Shout out to Ivan in the parts department who was really helpful as well! Thank you!!! More

I took my car there on November 20 to be serviced for an ACC fault that started popping up every time the car starts since my car was repaired at Porsche Irvine three weeks before. My service advisor made s ACC fault that started popping up every time the car starts since my car was repaired at Porsche Irvine three weeks before. My service advisor made such a big effort to fight me and tell me I’m lying and that the active fault on the car was directly my fault and I should be paying it out of pocket and not get covered under my active warranty. All this before the problem was even diagnosed by their technicians. The service advisor even went as far as bringing a technician out to talk to me to tell me I am lying and they will uncover the truth because the car has a computer that "logs everything". And what did it end up being? A problem not caused by me that got covered under warranty. The ACC sensor just needed to be recalibrated. All that arguing and disrespect to me for nothing. When they could have treated me with respect, diagnosed the problem, fixed it and let me be on my way. I will never return to Porsche Irvine for anything. I spoke to the manager after, Dan, and he was very understanding and apologetic and told me had he been treated like that he would also never return. I am still disgusted by what took place. More

I arrived early and John was ready for me. He went through everything in detail. He was the best car service representative I have ever had He went through everything in detail. He was the best car service representative I have ever had More