Porsche Irvine - Service Center
Irvine, CA
245 Reviews of Porsche Irvine - Service Center
Love James and his attention to detail. Car was in and out in one day for it's six year check-up. Great communication and eagerness to help me. Plus the car smelled amazing upon pick-up Car was in and out in one day for it's six year check-up. Great communication and eagerness to help me. Plus the car smelled amazing upon pick-up ! More
Took my car in for service, James Holman Helped me out. Friendly and Knowledgeable, Got there kind of late he took my car and correct the problem. If you want to get great service I recommend seeing Jam Friendly and Knowledgeable, Got there kind of late he took my car and correct the problem. If you want to get great service I recommend seeing James Holman. Will definitely go back for all my services. He is a asset to Porsche of Irvine. Thank you More
Took my Cayenne in for a recall and they did an amazing job! James Holman helped me very step of the way. Will definitely come back! Thanks again job! James Holman helped me very step of the way. Will definitely come back! Thanks again More
I took my Panamera for a minor service on Wednesday. I was told it will be done by end of day same day. Part they ordered was wrong and they had to reorder. It finally arrived on Friday and I was told m I was told it will be done by end of day same day. Part they ordered was wrong and they had to reorder. It finally arrived on Friday and I was told my car will be ready before end of same day. After arriving to dealership and doing the final paperwork, they could not find my car!!!!!!!!! I personally looked for my car in the entire dealership and found my car but it did not have my customized license plates. Apparently, someone had thought this is a traded car and removed my customized license plates and frames and put it up for sale! I was lucky I was able to find the actual license plates but they could not find my license plate frames. It was a very very unpleasant experience. More
Appointments for service, even for recall, are not available within reasonable time frame. Car loaner is a challenge to get. Paint on the car was damaged during service. When I was scheduling a available within reasonable time frame. Car loaner is a challenge to get. Paint on the car was damaged during service. When I was scheduling appointment to fix that, I was told car loaner is not available. Lift Ride was offered from dealership to work and back. I need to be able to leave work and come during the day as well. I do not think it is an appropriate customer service especially considering the damage was done at dealer. More