Porsche Irvine - Service Center

Crews are very helpful & friendly. Jonathan & other crews very direct & on point in scheduling. Amazing service Jonathan & other crews very direct & on point in scheduling. Amazing service More

The service team has always taken care of my car in a timely manner and handles the appointments professionally. timely manner and handles the appointments professionally. More

Friendly employees/staff. Committed to making customer happy. My service agent James was exceptional ~ went above and beyond Committed to making customer happy. My service agent James was exceptional ~ went above and beyond More

Took my car in for service, James Holman Helped me out. Friendly and Knowledgeable, Got there kind of late he took my car and correct the problem. If you want to get great service I recommend seeing Jam Friendly and Knowledgeable, Got there kind of late he took my car and correct the problem. If you want to get great service I recommend seeing James Holman. Will definitely go back for all my services. He is a asset to Porsche of Irvine. Thank you More

Took my Cayenne in for a recall and they did an amazing job! James Holman helped me very step of the way. Will definitely come back! Thanks again job! James Holman helped me very step of the way. Will definitely come back! Thanks again More

I took my Panamera for a minor service on Wednesday. I was told it will be done by end of day same day. Part they ordered was wrong and they had to reorder. It finally arrived on Friday and I was told m I was told it will be done by end of day same day. Part they ordered was wrong and they had to reorder. It finally arrived on Friday and I was told my car will be ready before end of same day. After arriving to dealership and doing the final paperwork, they could not find my car!!!!!!!!! I personally looked for my car in the entire dealership and found my car but it did not have my customized license plates. Apparently, someone had thought this is a traded car and removed my customized license plates and frames and put it up for sale! I was lucky I was able to find the actual license plates but they could not find my license plate frames. It was a very very unpleasant experience. More

Appointments for service, even for recall, are not available within reasonable time frame. Car loaner is a challenge to get. Paint on the car was damaged during service. When I was scheduling a available within reasonable time frame. Car loaner is a challenge to get. Paint on the car was damaged during service. When I was scheduling appointment to fix that, I was told car loaner is not available. Lift Ride was offered from dealership to work and back. I need to be able to leave work and come during the day as well. I do not think it is an appropriate customer service especially considering the damage was done at dealer. More

Service was good and timely with a nice video of the under carriage. Car was cleaned nicely. under carriage. Car was cleaned nicely. More

Excellent service on time netasha good sapek all the paper work send my phone Corectly I am very happy paper work send my phone Corectly I am very happy More

Oscar Tercero is knowledgeable, thorough and respected my time. I had both my 2004 911 and my 2020 Panamera in for regular service and the communication and overall experience was excellent. My only com time. I had both my 2004 911 and my 2020 Panamera in for regular service and the communication and overall experience was excellent. My only complaint is the circuitous process to speak with a service advisor. It is necessary to consider technical advice and service history to decide the type and timing of service. Being screened by a "scheduler" is not a good experience and it's an ordeal to connect with a knowledgeable service advisor (like Oscar). More