Porsche Irvine - Service Center
Irvine, CA
242 Reviews of Porsche Irvine - Service Center
Natasha my service advisor has been very helpful in resolving the problems with my Porsche Macan I wish to thank her for her continued help in this matter resolving the problems with my Porsche Macan I wish to thank her for her continued help in this matter More
Service advisors provided excellent service! Both Fabian and James were knowledgeable and explained the services needed. Fabian also checked to make sure I didn’t get services that I didn’t need Both Fabian and James were knowledgeable and explained the services needed. Fabian also checked to make sure I didn’t get services that I didn’t need. They provided a loaner vehicle and completed the work done at the time promised. More
Wonderful service! Due to two recalls, Porsche Irvine needed my car for a few days. I received a 2021 Macan S loaner and my own car was returned clean and working perfe Due to two recalls, Porsche Irvine needed my car for a few days. I received a 2021 Macan S loaner and my own car was returned clean and working perfectly. The whole process was efficient and pleasant. More
Bought used car but got an engine light after a week. It took me 1 week to make an appt for service, and they could not fix the problem after reviewing and sent it to the other dealer shop and took more It took me 1 week to make an appt for service, and they could not fix the problem after reviewing and sent it to the other dealer shop and took more than a week. They did not provide a rental car although I asked many times due to their processes. I had to call CS and wasted much time until my car was returned. If I look back, it was very disappointing experience.. More
Top notch service! My service consultant Oscar kept me updated about my vehicle the whole time and I got a video from my service technician regarding my MPI and the rec My service consultant Oscar kept me updated about my vehicle the whole time and I got a video from my service technician regarding my MPI and the recommendations for repair. They called me an uber to and from the dealership so I didn't have to wait. My car was ready when promised and they even washed it inside and out. Extremely satisfied with this dealership. More
Very responsive and friendly, Thomas, my service advisor was always in contact with the latest update. He even went at bat for me with Porsche HQ and reduced the cost of the parts that only HQ was going to was always in contact with the latest update. He even went at bat for me with Porsche HQ and reduced the cost of the parts that only HQ was going to ship. Very please with the results. More
Outstanding service from Fabian at Porsche of Irvine. Fabian was very professional, courteous and easy to communicate with. Very happy overall. Fabian was very professional, courteous and easy to communicate with. Very happy overall. More
Expect nothing but the best by owning a Porsche vehicle and getting all the delivery at top quality from Porsche of Irvine. I have nothing but great things to say about my service advisor and the whole tea and getting all the delivery at top quality from Porsche of Irvine. I have nothing but great things to say about my service advisor and the whole team at the dealership. More