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Porsche Irvine - Service Center

Irvine, CA

4.8
245 Reviews

245 Reviews of Porsche Irvine - Service Center

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June 22, 2022

Was not happy they would not warranty a battery that was about 1..5 years old.because of low mileage. More

by Bob porsche service.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar
Jun 23, 2022 -

Porsche Irvine responded

Hi Bob, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 423-3005. We hope to hear from you.

June 18, 2022

Dealership has a good environment and convenient transportation. Good communication with customers and good service. More

by Aichan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lewis,Ruben James
Jun 20, 2022 -

Porsche Irvine responded

Hi Aichan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2022

This dealer has 1st class service. All my needs were taken care of and on time too. More

by Meadorjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 17, 2022 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2022

Natasha my service advisor has been very helpful in resolving the problems with my Porsche Macan I wish to thank her for her continued help in this matter More

by greene87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natasha
Jun 16, 2022 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 10, 2022

Service advisors provided excellent service! Both Fabian and James were knowledgeable and explained the services needed. Fabian also checked to make sure I didn’t get services that I didn’t need More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian, James
Jun 13, 2022 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 09, 2022

Wonderful service! Due to two recalls, Porsche Irvine needed my car for a few days. I received a 2021 Macan S loaner and my own car was returned clean and working perfe More

by Jen L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Jun 10, 2022 -

Porsche Irvine responded

Hi Jen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 31, 2022

Bought used car but got an engine light after a week. It took me 1 week to make an appt for service, and they could not fix the problem after reviewing and sent it to the other dealer shop and took more More

by 377575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not want to mention the name of the employee since it could be the company system that has many problems.
Jun 01, 2022 -

Porsche Irvine responded

Hi, we are deeply disappointed by your experience at Porsche Irvine. If you would be willing to give us another chance in the future, please reach out to our General Manager at (949) 423-3005. We would appreciate the chance to turn your experience around.

May 30, 2022

Friendly staff , attention to detail. .. Setting up the appointment is simple through their website... I will recommend More

by tokishore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holman
Jun 01, 2022 -

Porsche Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! Thanks again for the recommendation, and have an amazing day!

May 28, 2022

Top notch service! My service consultant Oscar kept me updated about my vehicle the whole time and I got a video from my service technician regarding my MPI and the rec More

by Htrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Masias
May 30, 2022 -

Porsche Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 26, 2022

Very responsive and friendly, Thomas, my service advisor was always in contact with the latest update. He even went at bat for me with Porsche HQ and reduced the cost of the parts that only HQ was going to More

by samc1356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
May 28, 2022 -

Porsche Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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