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Porsche Irvine - Service Center

Irvine, CA

4.8
242 Reviews

242 Reviews of Porsche Irvine - Service Center

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June 15, 2022

Natasha my service advisor has been very helpful in resolving the problems with my Porsche Macan I wish to thank her for her continued help in this matter More

by greene87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natasha
Jun 16, 2022 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 10, 2022

Service advisors provided excellent service! Both Fabian and James were knowledgeable and explained the services needed. Fabian also checked to make sure I didn’t get services that I didn’t need More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian, James
Jun 13, 2022 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 09, 2022

Wonderful service! Due to two recalls, Porsche Irvine needed my car for a few days. I received a 2021 Macan S loaner and my own car was returned clean and working perfe More

by Jen L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Jun 10, 2022 -

Porsche Irvine responded

Hi Jen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 31, 2022

Bought used car but got an engine light after a week. It took me 1 week to make an appt for service, and they could not fix the problem after reviewing and sent it to the other dealer shop and took more More

by 377575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not want to mention the name of the employee since it could be the company system that has many problems.
Jun 01, 2022 -

Porsche Irvine responded

Hi, we are deeply disappointed by your experience at Porsche Irvine. If you would be willing to give us another chance in the future, please reach out to our General Manager at (949) 423-3005. We would appreciate the chance to turn your experience around.

May 30, 2022

Friendly staff , attention to detail. .. Setting up the appointment is simple through their website... I will recommend More

by tokishore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holman
Jun 01, 2022 -

Porsche Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! Thanks again for the recommendation, and have an amazing day!

May 28, 2022

Top notch service! My service consultant Oscar kept me updated about my vehicle the whole time and I got a video from my service technician regarding my MPI and the rec More

by Htrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Masias
May 30, 2022 -

Porsche Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 26, 2022

Very responsive and friendly, Thomas, my service advisor was always in contact with the latest update. He even went at bat for me with Porsche HQ and reduced the cost of the parts that only HQ was going to More

by samc1356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
May 28, 2022 -

Porsche Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Outstanding service from Fabian at Porsche of Irvine. Fabian was very professional, courteous and easy to communicate with. Very happy overall. More

by Robynnoelgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
May 28, 2022 -

Porsche Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Expect nothing but the best by owning a Porsche vehicle and getting all the delivery at top quality from Porsche of Irvine. I have nothing but great things to say about my service advisor and the whole tea More

by Philip’s Porsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 28, 2022 -

Porsche Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! If you ever need help, just give us a call. Happy motoring!

May 28, 2022 -

Porsche Irvine responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! If you ever need help, just give us a call. Happy motoring!

May 28, 2022 -

Philip’s Porsche responded

My experience with Porsche Irvine has been nothing but the best. And James, my service advisor is top-notch! Keep up the great work.

May 24, 2022

Great service as always. Thanks to Oscar, my car was done nicely and fast. Good job More

by Vivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
May 25, 2022 -

Porsche Irvine responded

Hi Vivian, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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