Porsche Irvine - Service Center

Very knowledgeable supervisor with kind care for customers. No better combination when it comes to customer service. I will definitely go back when another service is required. customers. No better combination when it comes to customer service. I will definitely go back when another service is required. More

Service completed everything in a responsive and timely manner. Jonathon Lewis was especially helpful as the Service Adviser. manner. Jonathon Lewis was especially helpful as the Service Adviser. More

I have always had my 2014 C4S serviced here since new. I am a Senior and have had many cars over the years, but I have rarely stuck with a dealer for long-term service until now, I am very pleased with th I am a Senior and have had many cars over the years, but I have rarely stuck with a dealer for long-term service until now, I am very pleased with the service and employees. More

Irvine Porsche is where I go for regular maintenance. They are courteous and efficient. Never a long wait for an adviser. It actually is nice to enjoy a cup of coffee in their TV lounge. They always try They are courteous and efficient. Never a long wait for an adviser. It actually is nice to enjoy a cup of coffee in their TV lounge. They always try to give me a loaner even for 1 day wait. I also have to mention the good job in cleaning my car each time. I recommend Irvine Porsche. More

The dealership is a step above most Porsche dealers that I have been into! Vert state of the art. I have been into! Vert state of the art. More

Great, knowledgeable, friendly! Oscar was awesome, helpful and attentive to our need. Very happy costumer! Oscar was awesome, helpful and attentive to our need. Very happy costumer! More

Wow is the word that comes to mind regarding the service I received at Porsche Irvine. From beginning to end the experience was superb! I made my appointment ahead of time and was provided a loaner. My se I received at Porsche Irvine. From beginning to end the experience was superb! I made my appointment ahead of time and was provided a loaner. My service advisor, Natasha was so professional, friendly and knowledgeable. She communicated with me throughout the day via text, even sending a video from Alejandro which showed the details of the condition of and service needed on my car. I have visited a lot of car dealerships and have never experienced anything as completely delightful as this. HIGHLY recommend Porsche Irvine. More

Beautiful dealer. In and out quickly. Great communication. Comfortable place to wait if needed. would highly recommend In and out quickly. Great communication. Comfortable place to wait if needed. would highly recommend More

Not for the first time, my 2021 Boxster was "serviced" for problems with the PCM, specifically the frequent failure to operate Apple CarPlay, and less frequent but still annoying (and unsafe) failure to d for problems with the PCM, specifically the frequent failure to operate Apple CarPlay, and less frequent but still annoying (and unsafe) failure to display the backup camera video when in reverse. This visit to the dealership was preceded by a half hour drive with the PCM displaying only "Loading Home," after which I made a video of the "Loading Home" display for another 20 minutes. This video and another demonstrating that no matter how many times I engaged reverse there was no backup video on the PCM, was provided to the dealer on a USB drive to verify my claims. Upon retrieving the car, Apple CarPlay (with my iPhone 13 connected with a genuine Apple Lightning cable) refused to work for the duration of the drive home. The first time I engaged reverse there was no video from the backup camera. Granted, intermittent problems with electronic devices are difficult to diagnose and fix. All that would be required to get this Boxster working as the factory folks intended is to remove two upholstered pieces on the center console, remove four Torx screws that secure the PCM into the center stack, and unplug the cables. Reverse the sequence with a new PCM. I specifically requested that this be done. It wasn't. More

Had a great experience! My advisor was Fabian M. and he was excellent. Great communication and made sure my questions were answered. And he followed up with a call two weeks My advisor was Fabian M. and he was excellent. Great communication and made sure my questions were answered. And he followed up with a call two weeks later to see how everything was going with my car. More