Porsche Irvine - Service Center

Went in first time for service and Jonathon was amazing in providing customer service and ride home while my car was in shop! On the way back to pickup my car, we spotted a car on the lot we were intereste in providing customer service and ride home while my car was in shop! On the way back to pickup my car, we spotted a car on the lot we were interested in and Aaron spent time with us on everything, walking through the models and features! Great experience and will definitely come back. More

Jonathan Lewis was extremely helpful, knowledgeable and professional. a great overall experience I am very glad I had my car serviced at Porsche Irvine. professional. a great overall experience I am very glad I had my car serviced at Porsche Irvine. More

Excellent service and good communication from service representative. Opportunity to pay online makes picking up your vehicle super fast. representative. Opportunity to pay online makes picking up your vehicle super fast. More

Your Service Adjuster, James was very helpful and knowledgeable. The loaner was great. Another satisfied Irvine Porsche customer thank you, Sincerely, John Zebrowski knowledgeable. The loaner was great. Another satisfied Irvine Porsche customer thank you, Sincerely, John Zebrowski More

I took my car in for a recall. James was my service advisor. He was able to provide me with a loner and get me on my way within 30 minutes. Once I received my car back, my car was James was my service advisor. He was able to provide me with a loner and get me on my way within 30 minutes. Once I received my car back, my car was dirty from the night before due to the dust from the outside. The dealer went ahead and had my car cleaned once more. I really appreciated that extra level of service. I have to say that it was one of the best experiences I have had at a service center. More

The drop off was easy and I had a good loaner. The communications were good throughout the process. Porsche Irvine is adding more Taycan trained technicians, so they are working to make it easie The communications were good throughout the process. Porsche Irvine is adding more Taycan trained technicians, so they are working to make it easier to get an appointment. More

I my opinion Jonathon Lewis is the best Service Advisor at Porsche Irvine. He did a great job communicating with me and providing me with timely feedback about the service issues and when my car would be at Porsche Irvine. He did a great job communicating with me and providing me with timely feedback about the service issues and when my car would be completed. I have had several Service Advisors over the last four years and he is by far the best. Jonathon was not working on the day I picked up my car but it left instructions to make sure my car got washed and cleaned the morning when I told him I would pick it up. I arrived they brought my car to me and it had not been washed and I had to point out that it was not washed. Unfortunately, I had to leave for a meeting so the car never got washed. It was unfortunate that Jonathon did such a great job and someone dropped the ball at the very end. More

Easy! Fast! Loaner was ready when I arrived. Service work is done quickly. Polite & knowledgeable service writer. Clean facility with a free cup of coffee! Fast! Loaner was ready when I arrived. Service work is done quickly. Polite & knowledgeable service writer. Clean facility with a free cup of coffee! My car was washed and ready when they notified me when it would be ready for pick up. 5 stars! More

Easy to schedule, flexible fitting in with our schedule, clear communication, would recommend to all. clear communication, would recommend to all. More

I trust my car with this dealership and with my service advisor Natasha they are both amazing! advisor Natasha they are both amazing! More