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Porsche Irvine - Service Center

Irvine, CA

4.8
245 Reviews

245 Reviews of Porsche Irvine - Service Center

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January 17, 2023

Thank You Thomas. My story is I was driving on the freeway when my overheat pull over warning came on. I pulled over called AAA and let the dealer know that II needed More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 20, 2023 -

Porsche Irvine responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here down the road!

January 12, 2023

Justa moved to Irvine and first had my car 2-year services in this dealer. Overall we had an outstanding experience. More

by ywang839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
Jan 18, 2023 -

Porsche Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2023

Very good service. However, they lost one of my window switches (rear window). They can’t find it, looks like somebody might have stolen it. Now, they want me to pay fo More

by sonnytalens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Lewis - Service Advisor
Jan 09, 2023 -

Porsche Irvine responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (949) 423-3005. We'd appreciate the chance to make your experience a positive one.

January 04, 2023

Outstanding service and work was performed perfectly. Natasha was professional, efficient and thorough. It was an awesome experience. More

by rriess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
Jan 06, 2023 -

Porsche Irvine responded

Hi Rriess, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 31, 2022

Awesome customer service. Great experience from making appointment to getting my car serviced. My Service Advisor, James H. was very professional, courteous and helpful. More

by cinlee414
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Holman
Jan 04, 2023 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 21, 2022

Porsche Irvine does excellent work and is hands on in keeping customers updated on the service(s) being done. More

by Dwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yih “Henry”
Dec 26, 2022 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

Trying to find some computer problems on todays cars are a challenge. The service manger assigned their top mechanic to my car who found the faults that shut down my car. Thank you for a great outcome More

by mr.martyb47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 19, 2022 -

mr.martyb47 responded

Great job

Dec 22, 2022 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Dec 22, 2022 -

mr.martyb47 responded

Rick was exceptional made sure everything was taken care of and kept me informed. Because of this great service Porsche Irvine is my dealer of choice. Thank you.

December 12, 2022

I feel they all care and try to give great service. Effectively they do. Fabian is on it. More

by johnrleonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Dec 15, 2022 -

Porsche Irvine responded

hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 07, 2022

I am very happy with their level of service, communication and responsiveness. Porsche Irvine certainly has the expertise to fully service and fine tune my 911 GT3. Thomas Nerhus is my service a More

by thplocher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nerhus
Dec 10, 2022 -

Porsche Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

I took my car in for a routine 40K mile service. The only request was checking a sticking a/c switch. I later received an estimate for over $10K! The a/c switch couldn't be replaced since it is part More

by ward.blackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep Henry
Dec 09, 2022 -

Porsche Irvine responded

Hi, we are deeply disappointed by your experience at Porsche Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 423-3005 to discuss what we can do to help.

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