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Porsche Irvine - Service Center

Irvine, CA

4.8
239 Reviews

239 Reviews of Porsche Irvine - Service Center

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December 19, 2022

Trying to find some computer problems on todays cars are a challenge. The service manger assigned their top mechanic to my car who found the faults that shut down my car. Thank you for a great outcome More

by mr.martyb47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 19, 2022 -

mr.martyb47 responded

Great job

Dec 22, 2022 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Dec 22, 2022 -

mr.martyb47 responded

Rick was exceptional made sure everything was taken care of and kept me informed. Because of this great service Porsche Irvine is my dealer of choice. Thank you.

December 12, 2022

I feel they all care and try to give great service. Effectively they do. Fabian is on it. More

by johnrleonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Dec 15, 2022 -

Porsche Irvine responded

hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 07, 2022

I am very happy with their level of service, communication and responsiveness. Porsche Irvine certainly has the expertise to fully service and fine tune my 911 GT3. Thomas Nerhus is my service a More

by thplocher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nerhus
Dec 10, 2022 -

Porsche Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

I took my car in for a routine 40K mile service. The only request was checking a sticking a/c switch. I later received an estimate for over $10K! The a/c switch couldn't be replaced since it is part More

by ward.blackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep Henry
Dec 09, 2022 -

Porsche Irvine responded

Hi, we are deeply disappointed by your experience at Porsche Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 423-3005 to discuss what we can do to help.

December 02, 2022

Henry is my service advisor and each time I take my vehicle in for service he is very professional and accommodating. More

by Sylvia.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Dec 05, 2022 -

Porsche Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Good service, although it takes a long time to get an appointment. Staff and results were good. More

by npstable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 24, 2022 -

Porsche Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Feel free to stop by if you ever need any more help.

November 11, 2022

I have been using the Service department at Porsche Irvine for the past 10 years. I have a classic Porsche that requires special knowledge of 20+ year old 996 Turbo. It is very comforting to know that More

by David Fetah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gutierez
Nov 21, 2022 -

Porsche Irvine responded

Hello David, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Irvine! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 04, 2022

My name is Roberto Pesqueira I been working with porsche irvine for a good time now, Henry my service advisor it's one of the best members at this dealership he has a lot of knowledge and he is always on to More

by Peskeira91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry chang
Nov 13, 2022 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2022

I was very pleased with the exceptional service I received from Jonathan in the Service Department. Most importantly, I received updates throughout the service that informed me of the status of each More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Nov 06, 2022 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2022

Everyone was very helpful, service issue was resolved promptly. Car came back cleaner than when it went it! More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

Porsche Irvine responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

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