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Porsche Irvine - Service Center

Irvine, CA

4.8
246 Reviews

246 Reviews of Porsche Irvine - Service Center

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April 21, 2023

Spot on service at the Irvine Porsche dealership! My vehicle came back, impeccably, clean, and the service was A+ I am a very quick person, and I was in and out within minutes of dropping off my vehi More

by Brownie493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan + others Team effort
Apr 24, 2023 -

Porsche Irvine responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Porsche Irvine. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 13, 2023

Place is a scam. Add on unnecessary services and don’t tell you they are extra and optional. Took it in for a basic service and they had my car for 3 days (nothing wr More

by Smd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yves Vrnoga, Fabian Martinez
Apr 20, 2023 -

Porsche Irvine responded

Hi, we appreciate you taking the time to respond. The staff at Porsche Irvine take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 423-3005. We hope to hear from you.

April 10, 2023

Excellent communication from service advisor. Vehicle service completed prior to anticipated date. Loaner car was not available so was offered a shuttle instead. Dealership is clean and very comf More

by ocjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Holman
Apr 20, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 01, 2023

Service advisor at a good but I was not a bit surprised that they did not check my tire pressure More

by rmoreno1965
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 04, 2023 -

Porsche Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 423-3005 to discuss what we can do to help.

March 30, 2023

Excellent service advisor and car was taken care of in a day. It was an emergency service call. They were amazing. More

by Caryn,Feagler
Recommend Dealer
Yes
Employees Worked With
Henry Wu
Apr 03, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 24, 2023

The dealership was nice and clean. The dealers were very nice too. I would want to go back to look at the cars soon. More

by Ijwoo83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jon
Mar 29, 2023 -

Porsche Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Porsche Irvine service always provides an excellent customer experience. James did a great job of getting my car serviced within the promised time frame. An issue that arose was resolved professionally More

by BSD
Recommend Dealer
Yes
Employees Worked With
James
Mar 27, 2023 -

Porsche Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 20, 2023

Jonathan Lewis was extremely helpful and I was able to get my car diagnosed and fixed quickly. Thank you! More

by patric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Mar 23, 2023 -

Porsche Irvine responded

Hi Patric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 20, 2023

I dealt with Jonathan, Michael in tech support and Fabian. All were extremely polite, professional and helpful. Since Porsche is known to be a high end vehicle, I was concerned the staff there might More

by joanieroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Michael, Fabian
Mar 23, 2023 -

Porsche Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 14, 2023

The service at Irvine Porsche will be one of the main reasons I will buy another Porsche. More

by garyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 17, 2023 -

Porsche Irvine responded

Hi Garyz, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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