Porsche Irvine - Service Center

Impression of the dealership was of a high level. Being able to see directly into the service center through glass windows says a lot. Everything has to look good and be clean so it’s reassuring. E Being able to see directly into the service center through glass windows says a lot. Everything has to look good and be clean so it’s reassuring. Easy access in and out was efficient and stood out. Not feeling like there’s an excessive amount of cars trying to be seen made it feel as though things are run on a balanced schedule. More

I recently bought a new Cayenne Turbo S from Porsche Irvine and shortly thereafter brought my wife's Turbo in for a recall warranty replacement. The dealer scheduled the install and failed to install th Irvine and shortly thereafter brought my wife's Turbo in for a recall warranty replacement. The dealer scheduled the install and failed to install the new part. As a result the part failed and caused serious damage to my wife's car. The dealer is blaming it on us and expects us to shell out thousands to replace the part which caused the damage. Not replacing this part could cause a fire and they still drug their heels and didn't install it. I cannot warn you enough about this dealer, the sales department is great but the service department is fraudulent! Buyer be ware!! More

James Holman at Porsche Irvine has always been very professional and patient with customers, Every time I go to Porsche Irvine, whether it is to do any service or repair my car, I feel very satisfied, professional and patient with customers, Every time I go to Porsche Irvine, whether it is to do any service or repair my car, I feel very satisfied, they are the best team! More

Spot on service at the Irvine Porsche dealership! My vehicle came back, impeccably, clean, and the service was A+ I am a very quick person, and I was in and out within minutes of dropping off my vehi My vehicle came back, impeccably, clean, and the service was A+ I am a very quick person, and I was in and out within minutes of dropping off my vehicle More

Place is a scam. Add on unnecessary services and don’t tell you they are extra and optional. Took it in for a basic service and they had my car for 3 days (nothing wr Add on unnecessary services and don’t tell you they are extra and optional. Took it in for a basic service and they had my car for 3 days (nothing wrong with it). Was charged $2103.31 in labor for a 60k service - separate charge for every task: $400 labor for oil change, $319 labor to change air filter, $580 labor to change spark plugs, etc. On-site experience at drop off and pick up was less than impressive as well, especially as a new customer. Will not go back to Porsche Irvine. More

Excellent communication from service advisor. Vehicle service completed prior to anticipated date. Loaner car was not available so was offered a shuttle instead. Dealership is clean and very comf Vehicle service completed prior to anticipated date. Loaner car was not available so was offered a shuttle instead. Dealership is clean and very comfortable if waiting with full service coffee center. More

Service advisor at a good but I was not a bit surprised that they did not check my tire pressure that they did not check my tire pressure More

Excellent service advisor and car was taken care of in a day. It was an emergency service call. They were amazing. day. It was an emergency service call. They were amazing. More

The dealership was nice and clean. The dealers were very nice too. I would want to go back to look at the cars soon. The dealers were very nice too. I would want to go back to look at the cars soon. More

Porsche Irvine service always provides an excellent customer experience. James did a great job of getting my car serviced within the promised time frame. An issue that arose was resolved professionally customer experience. James did a great job of getting my car serviced within the promised time frame. An issue that arose was resolved professionally and without hassle on my end. Thank you. More