Porsche Irvine - Service Center

Great service and work but Extremely expensive and hard to schedule a timely appointment. There busy to schedule a timely appointment. There busy More

Always attentive to my car needs especially Tom Nerhus, service advisor. Clean car and repair as promised. service advisor. Clean car and repair as promised. More

Took my Macan S for 40,000 service at 37,800. We did recommended fluid changes. Found out oil leak due to problem with timing belt bolt. Both service advisor and service manager were professional We did recommended fluid changes. Found out oil leak due to problem with timing belt bolt. Both service advisor and service manager were professional and helpful to describe recommended 40k service and communicate with corporate office to take care of the problem as the car would have been under warranty although time passed. Thank you very much Yih (Henry) and Fabian!!! More

I was very pleased with the level of communication and service I received from the team. service I received from the team. More

My porche macan went in for service ended up needing a new transmission and my service advisor made the process easy by communicating every step of the way. Fast response via texting also received picture new transmission and my service advisor made the process easy by communicating every step of the way. Fast response via texting also received pictures and videos of the parts that were being serviced. More

Impression of the dealership was of a high level. Being able to see directly into the service center through glass windows says a lot. Everything has to look good and be clean so it’s reassuring. E Being able to see directly into the service center through glass windows says a lot. Everything has to look good and be clean so it’s reassuring. Easy access in and out was efficient and stood out. Not feeling like there’s an excessive amount of cars trying to be seen made it feel as though things are run on a balanced schedule. More

I recently bought a new Cayenne Turbo S from Porsche Irvine and shortly thereafter brought my wife's Turbo in for a recall warranty replacement. The dealer scheduled the install and failed to install th Irvine and shortly thereafter brought my wife's Turbo in for a recall warranty replacement. The dealer scheduled the install and failed to install the new part. As a result the part failed and caused serious damage to my wife's car. The dealer is blaming it on us and expects us to shell out thousands to replace the part which caused the damage. Not replacing this part could cause a fire and they still drug their heels and didn't install it. I cannot warn you enough about this dealer, the sales department is great but the service department is fraudulent! Buyer be ware!! More

James Holman at Porsche Irvine has always been very professional and patient with customers, Every time I go to Porsche Irvine, whether it is to do any service or repair my car, I feel very satisfied, professional and patient with customers, Every time I go to Porsche Irvine, whether it is to do any service or repair my car, I feel very satisfied, they are the best team! More

Spot on service at the Irvine Porsche dealership! My vehicle came back, impeccably, clean, and the service was A+ I am a very quick person, and I was in and out within minutes of dropping off my vehi My vehicle came back, impeccably, clean, and the service was A+ I am a very quick person, and I was in and out within minutes of dropping off my vehicle More

Place is a scam. Add on unnecessary services and don’t tell you they are extra and optional. Took it in for a basic service and they had my car for 3 days (nothing wr Add on unnecessary services and don’t tell you they are extra and optional. Took it in for a basic service and they had my car for 3 days (nothing wrong with it). Was charged $2103.31 in labor for a 60k service - separate charge for every task: $400 labor for oil change, $319 labor to change air filter, $580 labor to change spark plugs, etc. On-site experience at drop off and pick up was less than impressive as well, especially as a new customer. Will not go back to Porsche Irvine. More