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Porsche Irvine - Service Center

Irvine, CA

4.8
239 Reviews

239 Reviews of Porsche Irvine - Service Center

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June 04, 2023

This is my favorite dealership. Punctual, clear communication, courtesy, and good energy are there every time I go. They take phenomenal care of my car, and I always think - wow, th More

by katerina.satori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Jun 07, 2023 -

Porsche Irvine responded

Hi Katerina, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Easy to get an appointment. Vincent was very helpful in helping me with the settings. . Have recommended this dealer to my friends More

by Dbclapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan , vincent
Jun 04, 2023 -

Porsche Irvine responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 26, 2023

The service staff are very enthusiastic and professional, especially they can speak Chinese, which is really great More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
8340 yih chang
May 31, 2023 -

Porsche Irvine responded

We are pleased to hear you had such a positive experience with us, Louis! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2023

Service appointment was very well done. No problems at all and the staff was very kind and helpful. More

by Murphydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 22, 2023 -

Porsche Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Great service through the service process. All went smoothly. Employers were willing to help you through anything you are struggling with. Thank you again Porsche. More

by Bang88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Cheng
May 19, 2023 -

Porsche Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 07, 2023

Great service and work but Extremely expensive and hard to schedule a timely appointment. There busy More

by Porsche Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 10, 2023 -

Porsche Irvine responded

Hi, we are deeply disappointed by your experience at Porsche Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 423-3005 to discuss what we can do to help.

May 04, 2023

Always attentive to my car needs especially Tom Nerhus, service advisor. Clean car and repair as promised. More

by loisz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nerhus
May 09, 2023 -

Porsche Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Irvine. Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Took my Macan S for 40,000 service at 37,800. We did recommended fluid changes. Found out oil leak due to problem with timing belt bolt. Both service advisor and service manager were professional More

by kouroshs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yih and Fabian
May 04, 2023 -

Porsche Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2023

I was very pleased with the level of communication and service I received from the team. More

by dandawalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nerhus
May 05, 2023 -

Porsche Irvine responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2023

My porche macan went in for service ended up needing a new transmission and my service advisor made the process easy by communicating every step of the way. Fast response via texting also received picture More

by cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 01, 2023 -

Porsche Irvine responded

Hello Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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