Porsche Irvine - Service Center
Irvine, CA
244 Reviews of Porsche Irvine - Service Center
My recent experience with Jonathon Lewis the service adviser was excellent. I felt that the evaluation and recommendation was on par with an independent certified Porsche mechanic. The concern is that d adviser was excellent. I felt that the evaluation and recommendation was on par with an independent certified Porsche mechanic. The concern is that dealers always overcharge and recommend service that isn’t strictly necessary or suggest service earlier than actually needed. My feeling with John was that the service was appropriate accurate and necessary. The freshly washed car was a nice touch, but the service and the interaction is what will bring me back. More
My experience here was fantastic. I had the two front tires replaced on my Cayenne at a very competitive price. There was a delay in getting the tires, so they extended my loaner for I had the two front tires replaced on my Cayenne at a very competitive price. There was a delay in getting the tires, so they extended my loaner for an extra day free of charge. Service was great, easy, and quick - would highly recommend! More
I recently took my 718 Cayman GTS to Porsche Irvine for my 6-year maintenance service. As always, they did an outstanding job! Yves listened to my newest concerns and provided guidance on how the technici my 6-year maintenance service. As always, they did an outstanding job! Yves listened to my newest concerns and provided guidance on how the technician would evaluate and advise. Their service department was very backed up that day so they provided me a loaner (a Macan, which handled great and was fun to drive). Yves and the technician sent me a link to a video which showed the under-carriage inspection while the car was on the lift and the condition of each part. That was really interesting and valuable for me knowing that the technician did a thorough checkup, and it gave me assurance that the vehicle was still in tip top condition. Yves provided me ongoing statuses throughout the process, and they completed the job sooner than promised. The entire Porsche Irvine team is very professional, friendly, and experienced. My car is my baby, and I wouldn’t take it to anyone else! More
Porsche Irvine has great customer service. I took my vehicle in for a replacement part on my vehicle. When I arrived, I contacted jon the service advisor. He had my paperwork ready. It was s I took my vehicle in for a replacement part on my vehicle. When I arrived, I contacted jon the service advisor. He had my paperwork ready. It was so quick. Jon got me a rideshare back. My vehicle was ready the next day. Picking up my vehicle was as easy and signing paperwork, shaking hands, and getting in my vehicle. The dealership is always so clean with good amenities. More
Great Customer Service! I brought my Taycan to Porsche Irvine Service for a recall inspection, software update and windshield replacement. Everything went as smooth as pos I brought my Taycan to Porsche Irvine Service for a recall inspection, software update and windshield replacement. Everything went as smooth as possible. From the greeting on arrival, to the interaction with the Service Advisor, Jon Lewis, to the loaner car, to the pick up of my car...it all went great! I would completely recommend Porsche Irvine to all Porsche owners and I will only take my Porsches here! More
I went to Porsche Irvine for my Taycan recall service, and Mr. Yves helped me for the service. He is really kind and considerate! Also contacting with him was really quick. I was so satisfied with everyth and Mr. Yves helped me for the service. He is really kind and considerate! Also contacting with him was really quick. I was so satisfied with everything about what he did. More
Yves was fantastic to work with and very accomodating. Like many Porsche oweners, I have particular concerns regarding my 911. Porsche Irvine was able to meet my needs and complete the work within budget. Like many Porsche oweners, I have particular concerns regarding my 911. Porsche Irvine was able to meet my needs and complete the work within budget. More