Porsche Irvine

I took my Panamera for a minor service on Wednesday. I was told it will be done by end of day same day. Part they ordered was wrong and they had to reorder. It finally arrived on Friday and I was told m I was told it will be done by end of day same day. Part they ordered was wrong and they had to reorder. It finally arrived on Friday and I was told my car will be ready before end of same day. After arriving to dealership and doing the final paperwork, they could not find my car!!!!!!!!! I personally looked for my car in the entire dealership and found my car but it did not have my customized license plates. Apparently, someone had thought this is a traded car and removed my customized license plates and frames and put it up for sale! I was lucky I was able to find the actual license plates but they could not find my license plate frames. It was a very very unpleasant experience. More

Irvine Porsche dealership is and excellent dealership to work with in the purchase of our 2022 Porsche Macan S . Michael Ulibarri is excellent! We would highly recommend this dealership! work with in the purchase of our 2022 Porsche Macan S . Michael Ulibarri is excellent! We would highly recommend this dealership! More

Salesman Michael Lin was the most chill car salesman I have ever worked with. None of the usual buying a car hassle. What a pleasant surprise. have ever worked with. None of the usual buying a car hassle. What a pleasant surprise. More

I am in sales and was pleased that Aaron Yoon was clear, direct and made the process painless. After 3 Tesla's I am a Porsche person for certain on a go forward. There is no substitute! Best, Louis Tomas direct and made the process painless. After 3 Tesla's I am a Porsche person for certain on a go forward. There is no substitute! Best, Louis Tomaselli More

Bobby was great! Finance was great! Bobby worked with me for a couple months to find me the right Turbo S! He is the man! Finance was great! Bobby worked with me for a couple months to find me the right Turbo S! He is the man! More

Appointments for service, even for recall, are not available within reasonable time frame. Car loaner is a challenge to get. Paint on the car was damaged during service. When I was scheduling a available within reasonable time frame. Car loaner is a challenge to get. Paint on the car was damaged during service. When I was scheduling appointment to fix that, I was told car loaner is not available. Lift Ride was offered from dealership to work and back. I need to be able to leave work and come during the day as well. I do not think it is an appropriate customer service especially considering the damage was done at dealer. More

I bought a used 911 careers 4S. Marius is very professional and helpful. We completed the purchase with joy and laugh. Marius is very professional and helpful. We completed the purchase with joy and laugh. More

Service was good and timely with a nice video of the under carriage. Car was cleaned nicely. under carriage. Car was cleaned nicely. More

Excellent service on time netasha good sapek all the paper work send my phone Corectly I am very happy paper work send my phone Corectly I am very happy More

Oscar Tercero is knowledgeable, thorough and respected my time. I had both my 2004 911 and my 2020 Panamera in for regular service and the communication and overall experience was excellent. My only com time. I had both my 2004 911 and my 2020 Panamera in for regular service and the communication and overall experience was excellent. My only complaint is the circuitous process to speak with a service advisor. It is necessary to consider technical advice and service history to decide the type and timing of service. Being screened by a "scheduler" is not a good experience and it's an ordeal to connect with a knowledgeable service advisor (like Oscar). More