Porsche Irvine

Natasha my service advisor has been very helpful in resolving the problems with my Porsche Macan I wish to thank her for her continued help in this matter resolving the problems with my Porsche Macan I wish to thank her for her continued help in this matter More

Service advisors provided excellent service! Both Fabian and James were knowledgeable and explained the services needed. Fabian also checked to make sure I didn’t get services that I didn’t need Both Fabian and James were knowledgeable and explained the services needed. Fabian also checked to make sure I didn’t get services that I didn’t need. They provided a loaner vehicle and completed the work done at the time promised. More

Recently moved from another local dealer and the sales experience was much better. Dan was professional and straight forward; no sales pressure whatsoever. Our car was delivered in less time than expected experience was much better. Dan was professional and straight forward; no sales pressure whatsoever. Our car was delivered in less time than expected. Aaron took up the delivery process and was informative and very easy to work with. Have yet to deal with the service team, but at this point would highly recommend Porsche Irvine. More

Wonderful service! Due to two recalls, Porsche Irvine needed my car for a few days. I received a 2021 Macan S loaner and my own car was returned clean and working perfe Due to two recalls, Porsche Irvine needed my car for a few days. I received a 2021 Macan S loaner and my own car was returned clean and working perfectly. The whole process was efficient and pleasant. More

Great customer service, several staff members asked me if I needed help and offered me water or coffee I needed help and offered me water or coffee More

The process started off well. As an out-of-state buyer from IL, they were very responsive to my buying request for the Porsche Taycan. I agreed to their no-haggle price and the ex As an out-of-state buyer from IL, they were very responsive to my buying request for the Porsche Taycan. I agreed to their no-haggle price and the exchange of documents towards signing also went well. That's when everything seemed to run into a complete wall. Although this process started in Mid-May and docs were signed at that time, as of 6-3-22, I am still waiting for the temporary registration permit that should have been overnight-ed to me after the registration documents were sent to their title company that they used to register the car in IL. I am still waiting for the temp permit and can't drive the car until I receive that. I've made a number of calls to get the a name and number for this title company so that I can source the delay in getting the temp registration, all to no avail. My interaction with my sales person was good. It's the lack of follow-through on the back end that I'm very frustrated with. More

Excellent service experience. Jon my assigned service specialist is always great to work with. I’ve driven my Porsche 50,000 miles in three and a half years. The product is great Jon my assigned service specialist is always great to work with. I’ve driven my Porsche 50,000 miles in three and a half years. The product is great so I have only had scheduled maintenance to date. The service department is very clean and the staff are all friendly and welcoming. More

Bought used car but got an engine light after a week. It took me 1 week to make an appt for service, and they could not fix the problem after reviewing and sent it to the other dealer shop and took more It took me 1 week to make an appt for service, and they could not fix the problem after reviewing and sent it to the other dealer shop and took more than a week. They did not provide a rental car although I asked many times due to their processes. I had to call CS and wasted much time until my car was returned. If I look back, it was very disappointing experience.. More

The service levels offered at Porsche Irvine are second to none. Dan and his team are relationship based and not transactional and take the necessary steps to ensure you are 100% pleased with your purchase to none. Dan and his team are relationship based and not transactional and take the necessary steps to ensure you are 100% pleased with your purchase. I will recommend Porsche Irvine to my family and friends who are looking at the Porsche brand as a lifestyle. More

Friendly staff , attention to detail. .. Setting up the appointment is simple through their website... I will recommend .. Setting up the appointment is simple through their website... I will recommend More