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Porsche of Towson - Service Center

Cockeysville, MD, MD

5.0
116 Reviews

116 Reviews of Porsche of Towson - Service Center

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October 16, 2020

We love working with Brian in service. He is a pleasure to deal with, we always know what’s happening with our cars, and the actual work on the cars is always perfect. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Curt Ledbetter
Oct 21, 2020 -

Porsche Hunt Valley responded

Hi Heather, Thank you for taking the time to review your service experience with Brian. We truly enjoyed reading your feedback. Thank you for choosing Porsche Towson!

October 12, 2020

Great service, great price and the staff is always very friendly and responsive to each and every question a customer May have. I’d much rather drive all the way to Towson for service from Annapolis Becaus More

by jrosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Brian Rogers
Oct 21, 2020 -

Porsche Hunt Valley responded

Thank you so much for taking the time to share your feedback! We appreciate you driving the extra mile for our service! Thanks for choosing Porsche Towson.

October 06, 2020

The work was done very professionally and on time and a loaner car was provided. Porsche Towson has been servicing this car for 5+ years, and I have had no problems. More

by Macanron711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Oct 12, 2020 -

Porsche Hunt Valley responded

Thank you so much for taking the time to share your service visit with the DealerRater community. We're delighted to read that your service experience continues to be top-notch. Thanks for your continued trust in our dealership.

October 02, 2020

Always excellent service at this Porsche dealership. I have had my car serviced here for years and the service people are outstanding. Communication by email and messaging is much appreciated. More

by Cayman S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Oct 12, 2020 -

Porsche Hunt Valley responded

Hi! Thank you for sharing your feedback. We're so happy to read that Brian was so helpful throughout the service process. Thanks for choosing Porsche Towson!

May 30, 2020

I came in for service with the intention on waiting in the service area until my car was complete. The service manager Brian offered my husband and I a Lyft home due to the wait time would be longer than More

by carzz1
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 01, 2020 -

Porsche Hunt Valley responded

Hello, We are sorry for any inconvenience you incurred and that your Lyft was not clean. This is certainly unacceptable and by no means the representation of our dealership operations. We will be sure to provide this feedback to Lyft. We are sorry for any miscommunication. At this time, we are taking all precautions as we navigate through this pandemic. We are glad that Brian was kind and that your Porsche was serviced to your liking. We hope you will continue to choose Porsche Towson for your service needs. Please let us know if you have any other questions or concerns.

March 16, 2020

The service was completed quickly and professionally. Brian was able to explain why the front and rear brakes wore out Simultaneously. Thanks for the great car wash. More

by Jnes53
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Mar 17, 2020 -

Porsche Hunt Valley responded

Thank you for your 5-star review! I am so glad to hear your service was quick and professional!

February 05, 2020

Easy to work with and was able to arrange appointment on short notice. Routine maintenance work and service updates properly complete in 1 day time. Good communication throughout the process. More

by 944pilot
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Curt Ledbetter
Feb 06, 2020 -

Porsche Hunt Valley responded

Thank you for your 5-star review! I am glad you received great communication and we look forward to seeing you at your next appointment!

November 20, 2019

Consistently excellent and always helpful service and dealership management personnel. Service is always completed in a timely and reliable manner. I always highly recommend Porsche of Towson for both s More

by Phil A.
Recommend Dealer
Yes
Employees Worked With
Brian Rogers, Steve Postol, Curt Ledbetter
Nov 20, 2019 -

Porsche Hunt Valley responded

That is always great to hear! Thank you for your 5-star review and we appreciate you as our customer!

November 01, 2019

Excellent customer service as usual. My car was serviced to my expectation and was delivered back to me as promised. Really wanted to keep the loaner car, the Macan is such a nice AWD Porsche More

by Ladkins
Recommend Dealer
Yes
Employees Worked With
Thomas Vahle, Brian Rogers
Dec 30, 2019 -

Porsche Hunt Valley responded

Thank you so much for sharing your experience. We're so pleased to read about your A+ experience at our dealership. Thanks for choosing Porsche Towson for your automotive needs!

October 16, 2019

Annual service Professional and courteous staff. Nice facilities while waiting. Service professional is friendly and transparent. Nice all around experience with tex More

by A Gormley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Oct 25, 2019 -

Porsche Hunt Valley responded

Thank you so much for your fantastic feedback! We're so glad that Brian offered you such exceptional service. We'll be here the net time your Porsche needs us!

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