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Porsche of Towson - Service Center

Cockeysville, MD, MD

5.0
114 Reviews

114 Reviews of Porsche of Towson - Service Center

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May 29, 2023

Despite six weeks passing, the PCM unit installation has still not been completed correctly. There have been reports of Porsche shipping 5-6 units, none of which could be programmed accurately. Furthermore, More

by Olma95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 31, 2023 -

Porsche Hunt Valley responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 12, 2023

First time at this dealership but it seems that they are pretty good place to do business More

by Thowrd13461346@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 15, 2023 -

Porsche Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 05, 2023

Brian did a great job as always taking care of us. Unfortunately the second transfer case this Cayenne has had replaced, but they diagnosed and replaced it under the extended warranty that Porsche pr More

by alexinbalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
May 09, 2023 -

Porsche Hunt Valley responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

I went in for service, and from the moment I walked in, everyone was friendly and helpful. They did an awesome job and keeping me informed throughout the process. Highly recommend taking your vehicle he More

by ttee24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen & Thomas
May 08, 2023 -

Porsche Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 02, 2023

Excellent experience with the service team scheduling was easy as well as rescheduling. They had no issues adapting to me shifting the week back and forth due to my schedule. New location is nice, was able t More

by Shorereaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 05, 2023 -

Porsche Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

Work always completed as needsef and on time. Service rep is courteous and explains everything More

by jimcrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 01, 2023 -

Porsche Hunt Valley responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 26, 2023

The vehicle was undergoing a comprehensive 6 year servicing and Brian Rogers, the Service Manager, was very attentive had had the vehicle delivered on schedule. More

by fmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
May 01, 2023 -

Porsche Hunt Valley responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

We just had our 2022 Porsche Cayenne in for it's first major service and had a wonderful experience. The dealership is beautiful and our vehicle was completed with care and on time as promised. Our serv More

by Ladkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom & Brian
Apr 24, 2023 -

Porsche Hunt Valley responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

Just got my 2002 Porsche Carrera A's 10,000 mile service completed (she's old enough to drink now and has 80,000+ miles on her) she got a clean bill of health and was taken care of like the queen she is. I More

by Ladkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian & Tom
Apr 24, 2023 -

Porsche Hunt Valley responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 13, 2023

Always a pleasure to work with Brian. My Macan is in good hands! Keep up the great service. More

by swilhide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Apr 20, 2023 -

Porsche Hunt Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Hunt Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

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