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Porsche of Towson - Service Center
Cockeysville, MD, MD
114 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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114 Reviews of Porsche of Towson - Service Center
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August 28, 2019
Excellent service The service was exceptional and very personal I can highly recommend the service center and would be likely to buy another Porsche. All good for me The service was exceptional and very personal I can highly recommend the service center and would be likely to buy another Porsche. All good for me More
by Kdsm
Employees Worked With
Brian Rogers
June 17, 2019
Excellent service As always, I am kept in the loop, and can plan my day accordingly when my vehicle is in for service. It is rare for any company to value their custome As always, I am kept in the loop, and can plan my day accordingly when my vehicle is in for service. It is rare for any company to value their customer’s time, which is what sets them apart. More
by Lithor21226
Employees Worked With
Brian Rogers
April 17, 2019
Exceptional service, in terms of setting expectations, etc I have always had great experiences in having my car serviced at Towson Porsche. The work is done in a timely fashion and done right. I have always had great experiences in having my car serviced at Towson Porsche. The work is done in a timely fashion and done right. More
by Customer
Employees Worked With
Brian Rogers
July 04, 2017
Very Dirty Service Inside: black, greasy footprints on the floor mats, black fingerprints on the headliner and doors. Outside: oil on all fenders. Many specks of somet Inside: black, greasy footprints on the floor mats, black fingerprints on the headliner and doors. Outside: oil on all fenders. Many specks of something all over the top side, like from an overspray of clear coat or paint protector. Washing the car didn't remove the specks, which have hardened into something like a clear paint or plastic. No resolution or follow-up on the main service issue, which is safety related. Why would I want to return to this dealership? More
by 2016 Cayman
Employees Worked With
Brian Rogers
June 23, 2016
Nice people! The cost of Porsche service is not cheap. That said, Porsche Towson is a very good dealer for both purchasing and servicing. Very nice people! The cost of Porsche service is not cheap. That said, Porsche Towson is a very good dealer for both purchasing and servicing. Very nice people! More
by Fun Guy Denny
Employees Worked With
Brian Rogers
October 27, 2014
Service acceptable but post-service deplorable. Although I continue to feel that Porsche service is too expensive, the work done was acceptable and my contacts at the dealership (Mr. Rogers) were bo Although I continue to feel that Porsche service is too expensive, the work done was acceptable and my contacts at the dealership (Mr. Rogers) were both friendly and helpful. Delivery of my vehicle was deplorable as it looked much better before service than after. The work done by the 'lot person' was poor - wash swirl marks, dirty/spotty windows (outside), and non-adjusted mirrors and clock. Ensures that next time I have service done there I will specifically request that the auto not be washed after service. Very poor. I do not wish a call back on my comments. More
by dlbrown13
Employees Worked With
Brian Rogers
October 08, 2014
First Service on my new GT3 I've been bringing my 911s to Towson, since the franchise transferred down from Valley. I put over 100k miles on my 2009 C4S. So, I had quite a few vi I've been bringing my 911s to Towson, since the franchise transferred down from Valley. I put over 100k miles on my 2009 C4S. So, I had quite a few visits. I have had only great service experiences. My last visit, to install front-end protection on my GT3, I got stuck in traffice returning to pick up my car. Brian called at six (closing time). I said that I'd be late and he said "no problem I'll wait for you." A great experience. More
by Scott Borden
Employees Worked With
Brian Rogers
September 26, 2014
30 K Service Excellent experience, including interface with Brian Rogers and the actual service performed. Service was scheduled and performed, on-time, and as ha Excellent experience, including interface with Brian Rogers and the actual service performed. Service was scheduled and performed, on-time, and as had been previously agreed upon. No complaints, and left dealership feeling my vehicle was in great shape, ready for the road! More
by bdatacom
Employees Worked With
Brian Rogers
September 24, 2014
1st Service at Porsche of Towson was perfect! Brian and his team were able to quickly identify the problem and fix it promptly. Thanks again. Brian and his team were able to quickly identify the problem and fix it promptly. Thanks again. More
by EM G
Employees Worked With
Brian Rogers, Marc A. Cohen, Steve Postol, Phil Woodley
August 22, 2014
Excellence in customer service Brian is outstanding. Professional, personable, experienced and above all a good person and enjoyable to deal with as a customer. He should be held Brian is outstanding. Professional, personable, experienced and above all a good person and enjoyable to deal with as a customer. He should be held in high regard within the dealership and the industry. More
by raran
Employees Worked With
Brian Rogers
