Porsche Hilton Head - Service Center

Emma Crudder (sp) was my service rep. She was polite, efficient, highly professional and personable. Exactly what I would hope for in a dealership as prestigious as Porsche. The dealersh She was polite, efficient, highly professional and personable. Exactly what I would hope for in a dealership as prestigious as Porsche. The dealership is over an hour’s drive from my home and, although early morning check-ins are more convenient for the dealership, scheduled both my appointments for early afternoons and still got my car in to service right away, thus minimizing my wait time. We had a pleasant chat while I was waiting and she gave me directions for a “back way” out of the dealership that offered a safer way to enter the busy highway that the dealership is located on. She even offered to brew me a cup of coffee. My experience w as entirely pleasant and , of course, my 996 was repaired perfectly. More

All positive experiences during the twelve years of service and one new purchase with these employees. service and one new purchase with these employees. More

Service has always been good and Michael Lane is a gentleman and always takes care of anything that comes his way! I will only deal with Michael as I had a bad experience with Emma. gentleman and always takes care of anything that comes his way! I will only deal with Michael as I had a bad experience with Emma. More

It’s such a pleasure to visit your showroom . All of the employees are friendly and helpful . Emma is the best service rep. that I have ever worked with at any dealership . Thank you for your exc All of the employees are friendly and helpful . Emma is the best service rep. that I have ever worked with at any dealership . Thank you for your excellent customer service . More

Clean waiting room and show room and friendly staff. Frequent updates about the vehicle status. Frequent updates about the vehicle status. More

The Service manager was wonderful. He made me feel very important. I would recommend the service department to anyone. He made me feel very important. I would recommend the service department to anyone. More

Honesty! ! Gained my trust. A.c. wasnt working properly. The porsche service dept evaluated the a.c. system. I anticipated a costly repair/ replacement. The e ! Gained my trust. A.c. wasnt working properly. The porsche service dept evaluated the a.c. system. I anticipated a costly repair/ replacement. The end result of the evaluation was just a few things needing to be cleaned out for air to circulate. My bill was next to nothing end result. I will reccomend this location for anyone i know in the future. More

Both the sales and service departments do a first class job in taking care of my automotive needs. job in taking care of my automotive needs. More

Michael and Emma are always dependable. They communicate well, they make me feel valued as a customer, and I never have any surprises on the work on my Porsche. This has been by far my bes They communicate well, they make me feel valued as a customer, and I never have any surprises on the work on my Porsche. This has been by far my best experience with a dealership. It is so good to be able to trust the people who work on your car and know that the job will get done properly. They're the best! More

Michael Lane, Service Mgr, provides the customer constant communication, has service of product expertise, and is very accommodating. communication, has service of product expertise, and is very accommodating. More