Porsche Hartford
East Hartford, CT
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I had recently purchased a 2014 Porsche Cayenne from Hoffman for thanksgiving and felt compelled that I must write a review on my experience. Edward Hahn was the senior sales specialist that I had inter Hoffman for thanksgiving and felt compelled that I must write a review on my experience. Edward Hahn was the senior sales specialist that I had interacted with in the process and right from the day I walked in till the time I took my car out for delivery, he made sure I was very comfortable and clarified all my queries. All through the process it was the quality of experience that eventually made me buy this vehicle. Truly all credit goes to Edward and other folks that I interacted with in this process. It was amazing to see when he walked us over to the services team and introduced us to the folks who will take care of the car in future. It was great to see a seamless transition from sales to service. Be it choosing the right vehicle or working through financials, the Hoffman team came across very knowledgeable and customer friendly. They took my needs and worked out various scenarios to make this buy process a nice experience. It was a great experience. If it was not Edward and his professional nature, I would have explored other dealership options but right from day 1 I started feeling comfortable as he was not pushy and had mutual respect for each others views and needs! Overall the entire team at Hoffman that I interacted with was very hospitable and you get a feeling that you are at a lounge and not a showroom! I am glad that I purchased my vehicle here. Thanks Shiva More
ethan is experienced and very knowlegable. pleasure to work with him. labor a bit pricey in these economic times. a little unhappy that the CV joint needed replacement after only 64000 miles. ? quality i work with him. labor a bit pricey in these economic times. a little unhappy that the CV joint needed replacement after only 64000 miles. ? quality issue. Work done very nicely and casrt returned as promised. loaner car a big plus since i come from a distance. thank you More
Awesome experience, Lou and Ethan were great. I went downstairs and talked with your tech (can't remember his name but he had tattoos) Great tech! Got to talk shop with him and ask him about other issue downstairs and talked with your tech (can't remember his name but he had tattoos) Great tech! Got to talk shop with him and ask him about other issues with the Caymans, ask his personal opinions as a Porsche Mechanic about certain things, Its always great when your a car guy and are able to talk with a professional Porsche Tech about your vehicle. Great dealer, I will be back and be recommending them to everyone I meet. More
While one should expect proficient sales & service staff at any Porsche dealer, experience has revealed that a wide range in the level of support is evident, even within the well-represented New York- staff at any Porsche dealer, experience has revealed that a wide range in the level of support is evident, even within the well-represented New York-Boston market. I am pleased to give the highest recommendation to Hoffman Porsche in East Hartford, CT. Here, you will experience excellent customer support throughout their entire operation from sales through service and parts. Special recognition goes to Certified Porsche Sales Professional Karl Werner, whose exceptional knowledge; courtesy and helpfulness make him the ultimate Porsche-meister. He is the ultimate personification of the level of customer support that one should expect from Hoffman’s exclusive ranking as a Porsche Premier Dealer. More
Great dealership , sales and service. Purchased multiple vehicles from them. Would highly recomend Hoffman's for new vehicle purchase and for service. Very knowledgeable sales staff, as well as very exper vehicles from them. Would highly recomend Hoffman's for new vehicle purchase and for service. Very knowledgeable sales staff, as well as very experienced service department. They go out of their way to satisfy the customer. More
Hoffman Porsche has never failed to service my Porsche 911 to the highest standards of workmanship. I'm very careful regarding who I trust to work on my car, and their service department always takes the 911 to the highest standards of workmanship. I'm very careful regarding who I trust to work on my car, and their service department always takes the time to answer any questions or concerns I may have. Not only the mechanics but also the sales people have an excellent in-depth knowledge of Porsche history and engineering developments over the years, and are happy to share their insight with prospective, new and returning customers alike. I have bought two Porsches from them over the years and it is always a pleasant experience to stop by and chat with the service and sales staff. I can recommend them without reservation to anyone seeking to purchase a new or used Porsche in the central Connecticut area. More
The service department at hoffman porsche is second to none. Highly suggest trying them out to anyone looking for superior service and a friendly face. No matter how small the repair is I always feel like none. Highly suggest trying them out to anyone looking for superior service and a friendly face. No matter how small the repair is I always feel like I am an important valuable customer I even bring my off brand car in to be serviced here because of how well I'm treated More