Porsche Hartford

Tire Change . . . It's that time of the year - switching winter tires for my summer tires. Hoffman Porsche did an excellent and timely job - in and out of the facility It's that time of the year - switching winter tires for my summer tires. Hoffman Porsche did an excellent and timely job - in and out of the facility in just over an hour, and that's with a car wash (which was desperately needed). One more car to go . . . More

Simply The Best It is a pleasure bringing my car(s) to Hoffman Porsche. The service managers Ethan and Lou have been there as long as I remember and they seem to tru It is a pleasure bringing my car(s) to Hoffman Porsche. The service managers Ethan and Lou have been there as long as I remember and they seem to truly love what they do. I had a loaner car reserved but chose to chat with Ethan and get some ideas for modifications on my car instead. It is really nice to see the same folks Ric, Josh and the guys in the shop as it provides the customers a consistent experience which in my case has always been good. More

Great Service, Great People Dealing with Lou was a pleasant and efficient experience even with OCD clients like me. I had an issue with my Cayenne steering wheel which was badly Dealing with Lou was a pleasant and efficient experience even with OCD clients like me. I had an issue with my Cayenne steering wheel which was badly damaged by an incompetent dealer in Michigan, and Lou and his team immediately got to it when I addressed the issue. He constantly kept me updated in a very professional manner and even called the next day to follow up. If you are a perfectionist, go to Lou. He will go out of the way to make sure all your concerns, big or small are addressed. The loaner car was a white brand new Cayenne. I hope they have Boxster/Cayman loaners in the future, but that is not a complaint. Will come back for my next major service for sure. More

Why go anywhere else My most recent experience at Hoffman Porsche service was typical of what I've come to expect there...courteous , prompt, knowledgeable service with an My most recent experience at Hoffman Porsche service was typical of what I've come to expect there...courteous , prompt, knowledgeable service with an emphasis on convenience. We have multiple vehicles from different makers and the service at their centers is nowhere near as satisfactory as it is at Hoffman Porsche Service. Not sure why anyone would go elsewhere. More

Warranty Fix Plus Excellent experience. Met with a friendly smile and hello from Ethan. Immediately did the required paperwork, arranged for me to be dropped off and Excellent experience. Met with a friendly smile and hello from Ethan. Immediately did the required paperwork, arranged for me to be dropped off and i was out in 5 minutes. Porsche detailed my car to make up for inconvenience of having to return for service due to parts. All in all it could not have been a better experience and i felt very satisfied as i drove out of the dealership. Thank you More

Unscheduled stop and received EXCELLENT SERVICE Hoffman Porsche Service is OUTSTANDING. Yesterday morning I swung in before work without an appointment on a service issue. Ethan Gombossy in Hoffma Hoffman Porsche Service is OUTSTANDING. Yesterday morning I swung in before work without an appointment on a service issue. Ethan Gombossy in Hoffman Porsche's Service team couldn't have been more pleasant and came right outside and diagnosed the issue. He had a service tech come take the care right away and they fixed the issue immediately. The service tech, Roland, was also great and happy to talk to me about the issue I was having. I was out of there in about 20 minutes, which was great! This is just the latest example of the great service experiences I've had with Lou, Ethan and the whole Hoffman Porsche Service team over the four years that I've been a Porsche customer. These great service experiences were a driving reason for my decision to replace my Porsche Panamera with another Panamera. Five stars. More

Had the water pump replaced in a timely manner without delay Everyone was friendly and attentive to me. I was driven home and picked up when the job was completed. Car was returned in mint condition within the a Everyone was friendly and attentive to me. I was driven home and picked up when the job was completed. Car was returned in mint condition within the allotted time frame. We have never had a bad experience with this company. This is our fourth Porsche from this dealer. We are extremely pleased with their professionalism and services. More

Experience with Hofman Porsche. Karl and Josh were both outstanding to help me out with the purchase of my new and with the purchase of my previous vehicle. They answered all my ques Karl and Josh were both outstanding to help me out with the purchase of my new and with the purchase of my previous vehicle. They answered all my questions and we're very courtious and friendly to myself and my wife. Every time entered the dealership they greeted us immediately and asked if there was anything they could get for us. Karl has ben especially helpful going beyond what a normal sales person does, remembering birthdays holidays and different occasions, getting E mails on these occasions, and letting me know of special events I could attend. I can't say enough about my experience with Hofman Porsche and their staff. More

Hoffman Porsche service is as terrific as the car! I have a Porsche Macan which I love and have brought it in to service twice. Each time has been a great experience. When you pull up a service manag I have a Porsche Macan which I love and have brought it in to service twice. Each time has been a great experience. When you pull up a service manager comes out to greet you. The attitude is excellent - whatever the issue might be, it will be taken care of. From your entry to your exit all attention is on you and your car. I can't imagine a more pleasant service experience. More

Warrenty work on Porche Cayenne I had an excellent experience. The service representative was friendly helpful and attentive. Was fineness good loaner. Repairs were completed as prom I had an excellent experience. The service representative was friendly helpful and attentive. Was fineness good loaner. Repairs were completed as promised. Car was cleaned, including the rugs cleaned when returned. I was pleased with experience. More