Porsche Hartford
East Hartford, CT
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Service representative organized, congenial and professional The representative was organized and prepared for my service appointment. I was greeted by name and we discussed the reason for my visit in a pleasant The representative was organized and prepared for my service appointment. I was greeted by name and we discussed the reason for my visit in a pleasant, friendly manner. Ethan asked me to briefly describe the driving experience with my car as I garage it during inclement weather. The waiting area at Hoffman is well designed and neat as a pin. Following the completion of the work Ethan discussed the next appointment and what services will most likely be required. Ethan made an excellent first impression and I am extremely comfortable knowing that Ethan and the staff at Hoffman are taking care of my car. More
Service Review Excellent service completed in a timely manner. Lou and Ethan are a real pleasure to work with and are extremely knowledgeable. From the moment you wa Excellent service completed in a timely manner. Lou and Ethan are a real pleasure to work with and are extremely knowledgeable. From the moment you walk into the dealership you know you will have a positive experience. More
Best Service team around Lou Haddad, my service advisor has once again done an excellent job. First he makes you feel welcome, is always on time, describes what work will be d Lou Haddad, my service advisor has once again done an excellent job. First he makes you feel welcome, is always on time, describes what work will be done and what you will pay, (no Surprises). Gets you a loaner if necessary, and makes sure the work is done right. A great professional. More
Fantastic! Lou is a consummate professional, the labor rate is very fair and the work is impeccable. I am delighted with Hoffman Porsche Service. My overwhelming Lou is a consummate professional, the labor rate is very fair and the work is impeccable. I am delighted with Hoffman Porsche Service. My overwhelmingly positive experience with them has earned my loyalty and will directly result in me purchasing my first brand new Porsche from them. I only rated them at five stars because ten stars wasn't an option. More
Service Hoffman has always been really great. Ethan is awesome and the service is timely and efficient. They have a comfortable waiting area and a great espre Hoffman has always been really great. Ethan is awesome and the service is timely and efficient. They have a comfortable waiting area and a great espresso machine. More
When you visit Porsche at Hoffman, you have an experience. From selection of the specific options for my new Cayenne S to delivery, every detail was attended to with personalized attention, timeliness, efficie From selection of the specific options for my new Cayenne S to delivery, every detail was attended to with personalized attention, timeliness, efficiency, and positive spirit. I find Edward Hahn to be a pleasure to work with. He is very knowledgable, listens, readily assesses a customers needs and requirement, and has exemplary follow through. His goal toward customer satisfaction is clear, achieved, and I am very appreciative. More
Best Customer Sevice Ever! No one likes to get their car serviced and yet every patron that arrived at the Hoffman Porsche Service Center was genuinely happy to be there and see No one likes to get their car serviced and yet every patron that arrived at the Hoffman Porsche Service Center was genuinely happy to be there and see Lou and Ethan... Professionally everything was handled perfectly and personally - It could not have been more fun! Even paying the bill was fun - go figure! More
Ric is excellent, great for people in Boston area I'm pretty far from Hoffman, close to the Boston dealerships. However Ric has always provided me with a no hassle best price and excellent service. I'm pretty far from Hoffman, close to the Boston dealerships. However Ric has always provided me with a no hassle best price and excellent service. I'll lookout the cars locally, find out what I like, then call Rick. He never asks what the Boston price is, he doesn't need to . He is always better or close enough. I've purchased a '14 C4S Cab 911 there, and a few years back a 2011 Cayenne. Now it's time for another Porsche... More
Pre-Purchase Inspection Lou was the best service representative. The inspection process was straightforward and he answered all the questions I had and gave me great feedback Lou was the best service representative. The inspection process was straightforward and he answered all the questions I had and gave me great feedback and realistic expectations. I used the findings from the pre-purchase inspection to negotiate the final purchase price of my car from a Non-Porsche dealer. Thanks Lou! More
Great Job Lou Haddad is fantastic. The customer service is excellent! I would recommend Hoffman Porsche to anyone who wants a first class job. I would not tr Lou Haddad is fantastic. The customer service is excellent! I would recommend Hoffman Porsche to anyone who wants a first class job. I would not trust my car to anyone else. More