Porsche Hartford
East Hartford, CT
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Best Service team around Lou Haddad, my service advisor has once again done an excellent job. First he makes you feel welcome, is always on time, describes what work will be d Lou Haddad, my service advisor has once again done an excellent job. First he makes you feel welcome, is always on time, describes what work will be done and what you will pay, (no Surprises). Gets you a loaner if necessary, and makes sure the work is done right. A great professional. More
Fantastic! Lou is a consummate professional, the labor rate is very fair and the work is impeccable. I am delighted with Hoffman Porsche Service. My overwhelming Lou is a consummate professional, the labor rate is very fair and the work is impeccable. I am delighted with Hoffman Porsche Service. My overwhelmingly positive experience with them has earned my loyalty and will directly result in me purchasing my first brand new Porsche from them. I only rated them at five stars because ten stars wasn't an option. More
Service Hoffman has always been really great. Ethan is awesome and the service is timely and efficient. They have a comfortable waiting area and a great espre Hoffman has always been really great. Ethan is awesome and the service is timely and efficient. They have a comfortable waiting area and a great espresso machine. More
When you visit Porsche at Hoffman, you have an experience. From selection of the specific options for my new Cayenne S to delivery, every detail was attended to with personalized attention, timeliness, efficie From selection of the specific options for my new Cayenne S to delivery, every detail was attended to with personalized attention, timeliness, efficiency, and positive spirit. I find Edward Hahn to be a pleasure to work with. He is very knowledgable, listens, readily assesses a customers needs and requirement, and has exemplary follow through. His goal toward customer satisfaction is clear, achieved, and I am very appreciative. More
Best Customer Sevice Ever! No one likes to get their car serviced and yet every patron that arrived at the Hoffman Porsche Service Center was genuinely happy to be there and see No one likes to get their car serviced and yet every patron that arrived at the Hoffman Porsche Service Center was genuinely happy to be there and see Lou and Ethan... Professionally everything was handled perfectly and personally - It could not have been more fun! Even paying the bill was fun - go figure! More
Ric is excellent, great for people in Boston area I'm pretty far from Hoffman, close to the Boston dealerships. However Ric has always provided me with a no hassle best price and excellent service. I'm pretty far from Hoffman, close to the Boston dealerships. However Ric has always provided me with a no hassle best price and excellent service. I'll lookout the cars locally, find out what I like, then call Rick. He never asks what the Boston price is, he doesn't need to . He is always better or close enough. I've purchased a '14 C4S Cab 911 there, and a few years back a 2011 Cayenne. Now it's time for another Porsche... More
Pre-Purchase Inspection Lou was the best service representative. The inspection process was straightforward and he answered all the questions I had and gave me great feedback Lou was the best service representative. The inspection process was straightforward and he answered all the questions I had and gave me great feedback and realistic expectations. I used the findings from the pre-purchase inspection to negotiate the final purchase price of my car from a Non-Porsche dealer. Thanks Lou! More
Great Job Lou Haddad is fantastic. The customer service is excellent! I would recommend Hoffman Porsche to anyone who wants a first class job. I would not tr Lou Haddad is fantastic. The customer service is excellent! I would recommend Hoffman Porsche to anyone who wants a first class job. I would not trust my car to anyone else. More
Top shelf experience My Porsche sales experience was excellent in every way. My sales person, Aaron Tinnell, was very knowledgeable about the entire Porsche product line. My Porsche sales experience was excellent in every way. My sales person, Aaron Tinnell, was very knowledgeable about the entire Porsche product line. He had to be because I really was unsure of exactly the model that I wanted to purchase. We took a few different test drives and explored the features and benefits of each vehicle. I ultimately chose the Boxster and am in the process of buying a Cayenne as well. Josh Dworman was also very responsive and helpful in making the deal happen. More
The best dealership ever. My name is Gerard Williams Two days ago my Porsche Cayanne 2005 engine stop working due to wear and tear the mileage wss high and it was its time. My name is Gerard Williams Two days ago my Porsche Cayanne 2005 engine stop working due to wear and tear the mileage wss high and it was its time. I was devistated not only at the fact I fell in love with the car but it is the only car I have. I just wasnt expecting this to happen. However in the grand scheme of things Lou Haddad a representative at Porsche helped me to get a rental and helped me through this ordeal keep in mind my car was not porsche certified and I didnt purchase the car from there. The level of customer service is unreal and beyond normal. The level of human compasion is of that of a family member. The level of empathy displayed should be a model for all American business. To the hoffman family and employees thank you for just showing excelence. Sincerly Gerard Williams. More