
Porsche Hartford
East Hartford, CT
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First time not 100% but 98% isn't bad! This is my 4th review and they have always been glowing and 100% but this one time I was a liitle annoyed! Had service on my AdBlue tank and when I go This is my 4th review and they have always been glowing and 100% but this one time I was a liitle annoyed! Had service on my AdBlue tank and when I got home there was AdBlue all over the trunk, white and crystallized, they technician didn't clean up at all......it's a little thing but a good technician cleans up after themselves and should leave the site cleaner then when they started! More
Tremendous Service! Process was terrific from start to finish! We went in on a Friday and had the car we wanted delivered to us in less than a week! Wow! Process was terrific from start to finish! We went in on a Friday and had the car we wanted delivered to us in less than a week! Wow! More
Their service team was very efficient in recommending right Hoffman explained what needed to be taken care of and why. They also did their own evaluation of two service issues that had been noticed by another d Hoffman explained what needed to be taken care of and why. They also did their own evaluation of two service issues that had been noticed by another dealer and gave me their best advice on what was needed. They were thorough and fast and I was able to make a luncheon meet I had scheduled. Thank you for great service experience More
Superlative purchase and delivery experience We walked in on a Tuesday and met Karl Werner and then drove out the next day with a new Cayman. Everything was handled very efficiently including arr We walked in on a Tuesday and met Karl Werner and then drove out the next day with a new Cayman. Everything was handled very efficiently including arrangements to ship the car to my Colorado home.Superlative service at every level from sales to delivery. More
outstanding in every respect. Outanding in every way. Karl Werner specifically is always helpful. This is my 10th lease in the past ten years. Hoffman Auto is the epitome of excell Outanding in every way. Karl Werner specifically is always helpful. This is my 10th lease in the past ten years. Hoffman Auto is the epitome of excellent service. More
Lou Haddad is AWEOME! Lou Haddad supervised the repair of my Macan S in record time with no inconvenience to me and arranged a rental car because they were so busy no loane Lou Haddad supervised the repair of my Macan S in record time with no inconvenience to me and arranged a rental car because they were so busy no loaners were available. He had the necessary part overnighted and I was back in my Macan S in no time. Many thanks to Lou, Ethan and the entire service department. Also thanks to Edward Hahn for getting the process rolling, and to Lou and Josh for assisting with after hours pick-up. These guys are great! More
Great service as usual Took my 911 in for service and detail. As usual, the service was great. I usually deal with Ethan, but he and Lou cover for each other seamlessly. Took my 911 in for service and detail. As usual, the service was great. I usually deal with Ethan, but he and Lou cover for each other seamlessly. Never try to talk me into doing work that's unnecessary - can't say that for all the service advisors I deal with at other dealers. More
Great Team with Great Service The title says it all. This is a highly professional team which is clearly client focused! I never have a concern about the quality of the service wo The title says it all. This is a highly professional team which is clearly client focused! I never have a concern about the quality of the service work being done. This is a pretty strong statement when you consider our Porsche relationship dates back to 2009 and our Audi relationship dates back to 2001. More
The big 40,000! Once again the guys at Hoffman did a great job. This was the more comprehensive 40K service so a bit more $$ but it was a little less then they quoted Once again the guys at Hoffman did a great job. This was the more comprehensive 40K service so a bit more $$ but it was a little less then they quoted and also got a major warranty job done at the same time. My wife was really hoping we'd get a 911 as the loaner car (high hopes!!) but getting a loaner at no charge is awesome and at least it was still a Porsche! More
Hoffman Porsche Aims to Please Thank you for the prompt courteous professional service. I have been a long time customer of Hoffman Porsche and they continue to provide the service Thank you for the prompt courteous professional service. I have been a long time customer of Hoffman Porsche and they continue to provide the service I expect from Porsche. More