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Porsche Hartford

East Hartford, CT

4.7
386 Reviews

630 Connecticut Blvd

East Hartford, CT

06108

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Showing 386 reviews

June 17, 2016

service of Porsche I was taken care of by Lou Haddad, who was friendly, timely and helpful. Everyone at service was friendly and helpful. I would highly recommend it. More

by DKATZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Haddad
Nov 08, 2016 -

Porsche Hartford responded

Hello DKATZ, Thank you for choosing Hoffman Porsche and for providing us with your feedback about your recent visit. We are pleased to read that Lou and the team were friendly, timely, and helpful. We appreciate you as our customer and your recommendation; we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.

June 16, 2016

Hoffman went above and beyond expectations...AGAIN! I've written reviews of Hoffman's sales and service teams before, but I was recently in for service and I wanted to take the opportunity to again comm More

by AAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy, Edward Hahn, Lou Haddad
Nov 08, 2016 -

Porsche Hartford responded

Hello AAU, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that Ethan Lou and the team did an amazing job, and that your service was completed quickly, and to a high standard. We are also happy to read that you spoke to Edward about future vehicles and features and he was knowledgeable and helpful. We value you as our customer and are dedicated to ensuring our customers have an exceptional experience at every visit. Kind regards, Alison Gilbert, Reputation management Specialist, Hoffman Auto Group. Driven by Trust.

June 15, 2016

Excellent service Great service experience as always- very satisfied with everything! Ethan ensured that my vehicle was picked up and dropped back off at convenient tim More

by TRICIAMIGNOSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Nov 08, 2016 -

Porsche Hartford responded

Hi TRICIAMIGNOSA, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that Ethan and the team provided you with great service and that they worked with your schedule to find a time to bring your vehicle in and went the extra mile in fixing some body damage incurred to your car. We are here for you anytime you need us and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 10, 2016

Off schedule service for check engine light I walked in without an appointment as my check engine light was on. Ethan was fabulous in taking of me. Set me up with a car while they diagnosed the More

by FJLNYG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Gombossy
Nov 08, 2016 -

Porsche Hartford responded

Hello FJLNYG, Thank you for choosing Hoffman Porsche for your vehicle service needs. We are pleased to read that Ethan and the team provided you with a loaner vehicle while they performed the maintenance and repairs on your vehicle, and that everything was completed in a prompt manner. We appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group, Driven by Trust.

June 10, 2016

Could not be happier! From our initial phone conversation with Josh Dworman, until we had our tutorial in our new car with Karl Werner, we felt like we were completely take More

by MMARITZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Karl Werner
Nov 08, 2016 -

Porsche Hartford responded

Hello MMARITZER, Thank you for choosing Hoffman Porsche and providing us with your feedback about your recent visit. We are pleased to read that Josh, Karl and the team took good care of you and explained all the features of your new vehicle to your satisfaction. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 09, 2016

Great experience Aaron was very knowledgeable about Porche cars and engineering. He helped us make the right decision at a right price and in a timely fashion. Tha More

by JAWADMMALIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Aaron Tinnell
Nov 08, 2016 -

Porsche Hartford responded

Hi JAWADMMALIK, Thank you for choosing Hoffman Porsche and for providing us with your feedback about your recent visit. We are pleased to hear that Aaron and our team were knowledgeable about the Porsche brand and engineering and that they helped you make the right choice for you in your price range and in a timely fashion. We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 09, 2016

First time not 100% but 98% isn't bad! This is my 4th review and they have always been glowing and 100% but this one time I was a liitle annoyed! Had service on my AdBlue tank and when I go More

by NUCGEHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown technician , Ethan Gombossy
Nov 08, 2016 -

Porsche Hartford responded

Hello NUCGEHIR, Thank you for trusting Hoffman Porsche with your vehicle service needs. We apologize that your vehicle was not cleaned up properly after the service done to your AdBlue tank. We appreciate you providing us with your feedback about this matter as we are always working on improving our processes. Let us know if you ever have any further questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 09, 2016

World Class Service I drive an hour to get my car serviced by Hoffman, when there is a dealer much closer to my house. Fantastic experience every time! Expectations More

by IAN.BOCCACCIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gough, Ethan Gombossy, Lou Haddad
Nov 08, 2016 -

Porsche Hartford responded

Hello IAN.BOCCACCIO, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that our team provides you with service worth driving a longer distance for and that we meet your expectations without fail. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you when you are next in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 07, 2016

Tremendous Service! Process was terrific from start to finish! We went in on a Friday and had the car we wanted delivered to us in less than a week! Wow! More

by KCSMITH04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman, Edward Hahn
Nov 08, 2016 -

Porsche Hartford responded

Hello KCSMITH04, Thank you for choosing Hoffman Porsche and congratulations on the purchase of your new vehicle. We are happy to hear that the purchasing process was terrific from start to finish and that you took delivery of your vehicle in less than a week! We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 07, 2016

Their service team was very efficient in recommending right Hoffman explained what needed to be taken care of and why. They also did their own evaluation of two service issues that had been noticed by another d More

by KATHY2298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dworman
Nov 08, 2016 -

Porsche Hartford responded

Hi KATHY2298, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to hear that our team explained fully what maintenance needed to be performed and that they were thorough and prompt so that you could make your luncheon meeting on time! We appreciate you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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