Porsche Hartford

Porsche Hartford responded

Hi TRICIAMIGNOSA, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that Ethan and the team provided you with great service and that they worked with your schedule to find a time to bring your vehicle in and went the extra mile in fixing some body damage incurred to your car. We are here for you anytime you need us and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello FJLNYG, Thank you for choosing Hoffman Porsche for your vehicle service needs. We are pleased to read that Ethan and the team provided you with a loaner vehicle while they performed the maintenance and repairs on your vehicle, and that everything was completed in a prompt manner. We appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group, Driven by Trust.

Porsche Hartford responded

Hello MMARITZER, Thank you for choosing Hoffman Porsche and providing us with your feedback about your recent visit. We are pleased to read that Josh, Karl and the team took good care of you and explained all the features of your new vehicle to your satisfaction. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hi JAWADMMALIK, Thank you for choosing Hoffman Porsche and for providing us with your feedback about your recent visit. We are pleased to hear that Aaron and our team were knowledgeable about the Porsche brand and engineering and that they helped you make the right choice for you in your price range and in a timely fashion. We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello NUCGEHIR, Thank you for trusting Hoffman Porsche with your vehicle service needs. We apologize that your vehicle was not cleaned up properly after the service done to your AdBlue tank. We appreciate you providing us with your feedback about this matter as we are always working on improving our processes. Let us know if you ever have any further questions or service needs as we are here for you! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello IAN.BOCCACCIO, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to read that our team provides you with service worth driving a longer distance for and that we meet your expectations without fail. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you when you are next in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello KCSMITH04, Thank you for choosing Hoffman Porsche and congratulations on the purchase of your new vehicle. We are happy to hear that the purchasing process was terrific from start to finish and that you took delivery of your vehicle in less than a week! We value you as our customer and are dedicated to providing an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hi KATHY2298, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to hear that our team explained fully what maintenance needed to be performed and that they were thorough and prompt so that you could make your luncheon meeting on time! We appreciate you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hello ACW, Thank you for choosing Hoffman Porsche and congratulations on the purchase of your Cayman! We are pleased to hear that Karl and our team handled everything efficiently and that the arrangements were made to ship the car to your home in Colorado! We appreciate you as our customer and are always here if you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Porsche Hartford responded

Hi CDADLEZ, Thank you for continuing to choose Hoffman Porsche and congratulations on your newest lease. We are happy to read that Karl and the team are always helpful and provided you with excellent service. We appreciate you as our customer and are always here anytime you have any further questions or service needs. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.