Porsche Hartford
East Hartford, CT
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Dropped the ball twice This is just a quick review. I called the dealership a few times because they had a beautiful Land Rover in their inventory. I spoke to Edward a few This is just a quick review. I called the dealership a few times because they had a beautiful Land Rover in their inventory. I spoke to Edward a few times who was very friendly. The last time I spoke to Edward he was asking me, what could he do to get me into the car. I told him what we needed as far as our trade and the interest rate we were getting, the price we were paying and he promised to call me back to let me know where they stood. He didn't. The very next day I called back and spoke to the sales manager, who took all the information from me, told him what I had discussed with Edward, told him I was waiting for a call back and he promised to look into the information for me as well and get back to me. None of them returned the call. In the sales business its important that you keep your word. Thats all. If you say you're going to call a potential customer back, call them back. Have integrity. Keep your word, even if the customer doesn't choose you. You can't always win every sale, but now this is the memory I'll have of that dealership. Is it the end of the world? NO, but it is what it is. Pleasant guys all around, just should have seen it through. Who knows how it would have turned out. More
"My Friends in the car business" Efficient, Knowledgeable, and Easy to work with. The guys figured out what I want and made it happen and it couldn't have worked out better. Efficient, Knowledgeable, and Easy to work with. The guys figured out what I want and made it happen and it couldn't have worked out better. More
Service Experince We have had nothing but positive experience's with everyone we have worked with at Hoffman Porsche. I manage a "customer service" business and everyo We have had nothing but positive experience's with everyone we have worked with at Hoffman Porsche. I manage a "customer service" business and everyone of these folks could work for me. Fast, easy, no hassles. Exactly what one expects from a First Class organization. More
Excellent dealership Dealer is fair, knowledgeable and professional. Good selection and same day delivery.. We intend to return for future purchases. Why would you buy a p Dealer is fair, knowledgeable and professional. Good selection and same day delivery.. We intend to return for future purchases. Why would you buy a porsche anywhere else? More
Great guys Fabulous service department to bring my 911-always look forward to my visit there-they make me feel right at home there-great group of guys-Al Cassell Fabulous service department to bring my 911-always look forward to my visit there-they make me feel right at home there-great group of guys-Al Cassella More
Excellent Although it is an hour drive each way Lou made the service visit as painless as possible for me and provided me with a new Cayene as a loner. All serv Although it is an hour drive each way Lou made the service visit as painless as possible for me and provided me with a new Cayene as a loner. All service finished the same day More
Lou Haddad is Awesome!! Lou made the experience fast, easy and hassle free. Appreciate the advise and sense of humor - excellent follow through the next day! Much thanx. Lou made the experience fast, easy and hassle free. Appreciate the advise and sense of humor - excellent follow through the next day! Much thanx./mc More
My car wouldn't go. Went in for emergency repair last week, picked up the car Friday. Went on a road trip Saturday and everything auto related was excellent. Also had t Went in for emergency repair last week, picked up the car Friday. Went on a road trip Saturday and everything auto related was excellent. Also had the car professionally detailed while at the dealership and it now is 13 years old but looks and runs like new. The Hoffman Porsche service group always takes good care of me. More
Perfect Service Lou is a really kind person. He took care of my car, helping me a lot. I would like to work with him for the future service. Lou is a really kind person. He took care of my car, helping me a lot. I would like to work with him for the future service. More
Very professional I would highly recommend Hoffman to a friend. 100% satisfied with my recent experience with this dealership. Thank you! I would highly recommend Hoffman to a friend. 100% satisfied with my recent experience with this dealership. Thank you! More