Porsche Hartford
East Hartford, CT
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Detailing not too detailed! Love the dealership. Generally I have been very happy with the service and in particular Ethan Gombossy. For this last service I asked for a detail a Love the dealership. Generally I have been very happy with the service and in particular Ethan Gombossy. For this last service I asked for a detail along with the oil change. I think the car was cleaned as well or better in the past when I actually didn't pay the $225. The wheels still had brake dust and whatever cleaner they use on the inside makes the car smell like it went through some chemical plant that makes a cheap off brand of Lysol.......but the real strong stuff not the fresh good smelling kind!! Will definitely go back for service but never get a "detail" done again...........not worth the money or the extra time it takes to not get a really good job. More
"Customer-centric" Dealership From vehicle selection to financing to delivery, Hoffman Porsche dealership gave us a smooth, hassle free purchase experience. Josh Dowrman the manage From vehicle selection to financing to delivery, Hoffman Porsche dealership gave us a smooth, hassle free purchase experience. Josh Dowrman the manager is friendly, fair and extremely professional. He expertly guided us through the long array of options for our Porsche Macan S. He provided thorough explanations when we needed it, and wise advice when we asked for it. He made the entire process enjoyable. Aaron Tinnell is an expert at delivery, very customer focused, knowledgeable, friendly, communicative, respectful and flexible. Aaron Tinnell did an excellent job communicating with us throughout the entire delivery process and did a great job with orientation. Aaron checked back with us on multiple occasions to ensure we were happy with our purchase.. A shout out to Drew White who expertly took us through the paperwork process in a matter of minutes. We can't say enough about these guys. We highly recommend working with them. More
Always Exceptional I have found a relationship of trust and confidence in the work done on my car at Hoffman's. They always do a great job at the work to be done during I have found a relationship of trust and confidence in the work done on my car at Hoffman's. They always do a great job at the work to be done during the visit and advise me overall condition and suggestions for my car. This gives me great confidence my car on the road. A great car with outstanding service with an exceptional dealer and service center makes Hoffman's a really great place. More
Great service The staff recommendations, care and knowledge have helped me get a very specially configured car. They are always helpful and professional. I depend The staff recommendations, care and knowledge have helped me get a very specially configured car. They are always helpful and professional. I depend on them to ensure i have the best car possible. More
Exceptional customer service! Met by Ethan Gombossy upon arrival for routine service. The process was very professional, smooth and cordial. Introduced to Sully the service tech, a Met by Ethan Gombossy upon arrival for routine service. The process was very professional, smooth and cordial. Introduced to Sully the service tech, and thoroughly enjoyed his hands on explaination of the service needed to the car. An awesome experience from start to finish! More
Excellent (as always) I was able to get an appointment on the date and time I requested. The service department is always professional and the work is always done correctl I was able to get an appointment on the date and time I requested. The service department is always professional and the work is always done correctly the first time. More
Excellent! I wa sin for a Porsche Cayenne recall... the guys in the service center were courteous on the phone and just as nice when I arrived. I wa sin for a Porsche Cayenne recall... the guys in the service center were courteous on the phone and just as nice when I arrived. More
Superb experience thanks to the sales advisor Edward Hahn This was by far the best car buying experience i ever had. Huge thanks to Edward Hahn who made it enjoyable, his professionalism helped us to understa This was by far the best car buying experience i ever had. Huge thanks to Edward Hahn who made it enjoyable, his professionalism helped us to understand all the options and his attention to our priorities helped to guide us to decide which options make sense for us. Edward has made the whole experience exciting and memorable. More
Friendly, honest, timely service! Great dealer you can trust! Very friendly and service is done right the first time and done timely! I would highly recommend this Porsche dealer for s Great dealer you can trust! Very friendly and service is done right the first time and done timely! I would highly recommend this Porsche dealer for service! More
Streamlined Service Again Lou and Ethan run the best vehicle service operation I have ever had exposure to... Easy in, Easy out and on my way to work. They're pleasant, e Lou and Ethan run the best vehicle service operation I have ever had exposure to... Easy in, Easy out and on my way to work. They're pleasant, easy to deal with and the servicing is done right the 1st time. More