Porsche Hartford
East Hartford, CT
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First Class I E-Mailed my service request on Sunday for 7:30AM appointment on Monday. Lou Haddad greeted me at 7:20 and got me out to meet my 8:30 appointment. Gr I E-Mailed my service request on Sunday for 7:30AM appointment on Monday. Lou Haddad greeted me at 7:20 and got me out to meet my 8:30 appointment. Great job and excellent customer service. More
Great service Great overall dealership. I would not buy my next Porsche from anyone other than Hoffman. I have enjoyed bringing my Porsche in for service the past 8 Great overall dealership. I would not buy my next Porsche from anyone other than Hoffman. I have enjoyed bringing my Porsche in for service the past 8 years. More
40K service Called Lou with a last minute service request. He got me in when I wanted and delivered the car back to me when promised. The car performs well. Called Lou with a last minute service request. He got me in when I wanted and delivered the car back to me when promised. The car performs well. More
Super Service Yet Again! I took my Cayenne to Hoffman Porsche for its annual (60K) service. I've been taking it there since it was new, and each service has proven to be great I took my Cayenne to Hoffman Porsche for its annual (60K) service. I've been taking it there since it was new, and each service has proven to be great. This particular service was no exception. Ethan Gombossy ensured a seamless experience and made the process super easy. He even arranged to have the courtesy shuttle take me to and from work. Now that's super service! While there, I also took the opportunity to discuss the order for my prospective GT3 with my sales person, Ric Nanni. Can't wait to begin this exciting process! More
Great experience Karl Werner was exceptional. He was very informative and knowledgeable. He was a pleasure to work with and provided terrific customer support by bei Karl Werner was exceptional. He was very informative and knowledgeable. He was a pleasure to work with and provided terrific customer support by being very attentive and proactive. I would highly recommend Hoffman Porsche and Karl. More
Great service and customer friendly. Helpful ans very knowledgeable. I will go there again. The best service staff i have ever dealt with. Great staff and service and customer friendly. Helpful ans very knowledgeable. I will go there again. The best service staff i have ever dealt with. Great staff and team in service. More
Excellent experience Both Ethan and Lou were attentive and continually notified me of the work on my car. The delivery of the car within the time period estimated together Both Ethan and Lou were attentive and continually notified me of the work on my car. The delivery of the car within the time period estimated together with its wash Is appreciated. More
Great buying experience I had the pleasure to be working with Karl and Josh on buying my first Porsche last week. If there is a more knowledgeable salesman then Karl on the I had the pleasure to be working with Karl and Josh on buying my first Porsche last week. If there is a more knowledgeable salesman then Karl on the Porsche cars please let me know, because this guy is very impressive!!!! I've never met a man who knows about one brand more than he does, makes you feel like you've joined a special club when he hands you the keys and you drive off. I also want to thank Josh who made the process very easy and hassle free, a very good manager. I'm looking forward to working with these people in the future, thanks again!! More
No Service Appointment & Took Me Right In! Ethan at Hoffman Porsche Service is in a class all by himself. My check engine light went on on Saturday and Monday morning I showed up without an app Ethan at Hoffman Porsche Service is in a class all by himself. My check engine light went on on Saturday and Monday morning I showed up without an appointment. He took the car right in while I waited in their very comfortable lounge. The issue was diagnosed in half an hour, parts were ordered and I go back next week to get the car fixed. I would highly recommend Ethan and Lou to anyone that needs their Porsche services from tourism maintenance to a major service! More
Worst Car Buying Experience I've ever had. Ashley, the internet contact person was extremely helpful and professional. She was very friendly, she promptly and throughly answered all my question Ashley, the internet contact person was extremely helpful and professional. She was very friendly, she promptly and throughly answered all my questions and concerns. Ashley is very good at what she does, and should be recognized for her excellent work. I probably would not have purchased at Hoffman Porsche if Ashley was not employed there. Unfortunately, the trouble began when I entered the dealership. I don't wish to go into the weeds regarding my experience, but I will say It was a horrible experience. I don't know his name, nor do I care to know his name, but I must mention the sales person that made the situation much worse by inserting himself in a matter that was none of his business. He knew nothing about what was being discussed. He tried to score brownie points with his sales manager by coming to his rescue. He did nothing to calm the situation, he only inflamed it. He was rude and very unprofessional. I will leave it at that... More