Porsche Fresno

We visited the location several times & finally decided on what we wanted. We had a great experience with Sam, Dorsey & Ana. They were wonderful to us. on what we wanted. We had a great experience with Sam, Dorsey & Ana. They were wonderful to us. More

Very easy and accommodating. Very knowledgeable of their products. Friendly, courteous staff. Finance department and closing went well. Very knowledgeable of their products. Friendly, courteous staff. Finance department and closing went well. More

Audi Fresno has knowledgeable sales personnel that are always courteous. They make the car buying experience stress free. They are a dealership you can trust and they provide you unparalleled customer ser always courteous. They make the car buying experience stress free. They are a dealership you can trust and they provide you unparalleled customer service. Audi Fresno always goes above and beyond!! More

Dorsey was amazing, and so was JJ. They made the process fast and easy, they didn’t try to push anything on me sales wise. They made the process fast and easy, they didn’t try to push anything on me sales wise. More

My purchase experience was pleasant and timely. All staff members were friendly , professional and treated me respectfully. All staff members were friendly , professional and treated me respectfully. More

Smooth and quick transaction for helping me purchase my car at the end of my lease. car at the end of my lease. More

Great service. I execute a remote transaction that also involved a 3rd party inspection of a used vehicle. My sales rep shuttled the vehicle over the other locati I execute a remote transaction that also involved a 3rd party inspection of a used vehicle. My sales rep shuttled the vehicle over the other location and he handled all the paperwork efficiently. He even arranged for vehicle transport. During the sales process my representative even send video messages to address questions that I had. More

Outstanding service. Great deal. They got me as a buyer after decades with Mercedes Fresno, which is now bad. Great deal. They got me as a buyer after decades with Mercedes Fresno, which is now bad. More

Our initial transaction with the salesperson was a complete failure. Despite our request for information and communication, there was a lack of responsiveness. We never received a contract or breakdow complete failure. Despite our request for information and communication, there was a lack of responsiveness. We never received a contract or breakdown of the sales. It reached a point where we were concerned that we had been scammed, as we had already provided our ID and credit card details to the original representative. However, Liam, who handled our call when we were worried that he had been scammed, did a commendable job in handling the situation and taking full accountability. He deserves a five-star rating. Unfortunately, the dealership as a whole is a mess. The finance department did not leave any messages when they claimed to have called. We specifically asked for a text message so we could promptly return their call, but even that didn't work out, as Luis was never in his office. We became frustrated and gave up. In the end, it was only Liam who ensured that we received the necessary documents and he was the only one at the dealership who did their job properly. If it wasn't for our strong desire for the car, we would have walked away. To further illustrate the extent of our dissatisfaction, we received multiple emails asking about our sales experience. We reached out to the manager, both through email and phone call, seeking assistance in contacting Sam, the original sales representative. Unfortunately, we received no response from the management department. We understand that staffing may be a challenge, but this level of incompetence is truly unacceptable. Our discomfort remains regarding the fact that we shared our ID and credit card details with Sam. We urgently request confirmation that this information was securely transmitted and that any terminated or problematic employees do not have access to our personal information. We request that this review be shared with the dealership and insist on being contacted to ensure the removal of our personal information from what appears to be this employee's personal cellphone. More

Great service! We truly appreciate the patience and honestly while looking for our vehicle. We will definitely back for our next Audi! We truly appreciate the patience and honestly while looking for our vehicle. We will definitely back for our next Audi! More