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Porsche Fresno

Fresno, CA

Overview
Employees
Reviews
Vehicles
4.8
497 Reviews
Porsche Fresno is not your typical dealership. And a Porsche is unlike any other vehicle you'll ever drive. For the finest in workmanship, technology and service, we consistently exceed the mark. Porsche Fresno's certified sales professionals and highly trained service technicians are committed to the highest levels of customer service. We want lifelong customers because we love Fresno and we love the car community. We're glad to have you with us, online and in-store.
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7121 N Palm Ave

Fresno, CA

93650

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Showing 497 reviews

December 01, 2022

Not impressed! Poor communication and requested a call from MGR and only concerned about your rating. More

by Whittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Gutierrez
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Dec 01, 2022 -

Porsche Fresno responded

On behalf of the service team here at Audi Fresno, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the poor communication is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. If preferred, let me know what time, date and method of communication that is best for me to contact you. Respectfully, Shane Atkins Service Manager 559-860-4000

Dec 01, 2022 -

Whittington responded

Between 8 and 5 is fine. Thank you for understanding my frustration. Kim

December 01, 2022

Customer and local market focused dealership. A different approach than the mega corporate dealerships, locally owned and staffed. Every time I come in I am treated very well and treated like I More

by Fsafadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Porsche Fresno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Porsche Fresno Team 877-707-8498

December 01, 2022

Jerry always accommodates my car needs ASAP. . I'm very pleased with his service and he's the reason I'm staying at Porsche More

by genychan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Porsche Fresno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Porsche Fresno Team 877-707-8498

November 30, 2022

I have never had a more attentive and friendly service department. I would keep buying Audis in Fresno exclusively for their service department. More

by CSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa, Hugo Gutierrez
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Dec 01, 2022 -

Porsche Fresno responded

Thanks for sharing your thoughts about your experience with Porsche Fresno. If there is anything else we can do for you, please don't hesitate to call us. We appreciate your business and hope to see you again soon! Kind Regards, Your Porsche Fresno Team 877-707-8498

November 30, 2022

Love the service team at Porsche! ! They always take fantastic care of us. Thank you! More

by jandjperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Serpa, Hugo Gutierrez
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Dec 01, 2022 -

Porsche Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Fresno and if there is anything else that we can do for you, please don't hesitate to call. We look forward to having you as a valued customer for many years to come! Kind Regards, Your Porsche Fresno Team 877-707-8498

November 29, 2022

They always make me feel like I’m their most important customer! Great service and treat my vehicle with kids gloves! More

by MARKFRESNOCRIMINALLAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Porsche Fresno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Porsche Fresno Team 877-707-8498

November 25, 2022

Love taking my car here. They set me up with a loaner car and keep me up to date on anything they have found. I know that they will be diligent in finding what the issue is a More

by Dnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
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Nov 27, 2022 -

Porsche Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Fresno. If there is anything else we can do for you, don't hesitate to call. Kind Regards, Your Porsche Fresno Team 877-707-8498

November 23, 2022

Bryan was amazing. Met me at my car, made the transition very simple and easy. Work was done right and completed in the timeframe he quoted. Hugo and Nathaniel were bot More

by AudiPorscheGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Serpa, Hugo Gutierrez
Report | Print
Nov 23, 2022 -

Porsche Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan and the team met your expectations. Thank you again for choosing Porsche Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Porsche Fresno Team 877-707-8498

November 22, 2022

Very professional polite and helpful Very easy to deal with them The sale person and the financing sept weed excellent More

by msadlek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Serpa
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Nov 22, 2022 -

Porsche Fresno responded

Thank you so much for choosing Porsche Fresno! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Your Porsche Fresno Team 877-711-3931

November 21, 2022

Sean Cawthon was a pleasure to work with. He helped me get the deal I wanted, both on my trade in and the car I purchased. The dealership itself is impressive, with a lot of amazing cars. More

by Chops1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Porsche Fresno responded

Here at Porsche Fresno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Sean, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Your Porsche Fresno Team 877-711-3931

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