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Porsche Fremont - Service Center

Fremont, CA

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208 Reviews

208 Reviews of Porsche Fremont - Service Center

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December 06, 2018

First class service in a first class way Gunter Feldmeier runs a tight ship as a result the service department is impeccable in every way. Fremont Porsche service should be the standard by w More

by JWGT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier, Michelle Gent
Dec 07, 2018 -

Porsche Fremont responded

Hello, Thank you for your loyalty toward Porsche of Fremont and for taking the time to share your valuable feedback. It is great to hear that Gunter continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Mike Bates General Manager

December 03, 2018

Michelle Gent was friendly and gave excellent service There was a special oil change service deal posted online. I called to confirm before scheduling the service appointment, Then I learned that was not More

by MY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Gent
Dec 04, 2018 -

Porsche Fremont responded

Hello, Michelle is committed to providing our guest with world class service and thrilled to hear she took great care of you and was able to honor the discounts you mentioned. We truly value you as a guest and appreciate the great feedback and recognition for the efforts Michelle put forth. If I can be any assistance, please feel free to contact me anytime. Kind regards, Kimberlee Camargo Fletcher Jones Management

December 03, 2018

Prompt and courteous service. Updates via texts from Michelle are appreciated. Having a nice loaner made it easy to be without my own vehicle while in service. Explanation of final More

by abel8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Gent
Dec 04, 2018 -

Porsche Fremont responded

Hello, Thank you for choosing Porsche of Fremont. Your feedback is greatly appreciated. It is great to hear that Michelle continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Mike Bates General Manager

December 02, 2018

40000 mile service It is always nice to get a loaner car so it makes the service experience less stressful. I like the communication, I got several texts from Michelle s More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another gentleman who was very helpful and took care of making my appointment on the phone., Kyle Plant, Michelle Gent
Dec 04, 2018 -

Porsche Fremont responded

Hi, I am happy to know Michelle has provided you with fantastic service and know she is dedicated to ensure our guests leave completely satisfied. Loaners vehicles are a great compliment to our guests service needs and appreciate all your positive feedback. We do our best to competitive with our surrounding dealers and will always use genuine Porsche parts, and have our certified mechanics available to care for your vehicle. Thank you for being a valued guest and look forward to working with you for many years to come. Sincerely, Kimberlee Camargo Fletcher Jones Management West

October 04, 2018

Outstanding The service was very thoroughly and competently done with great attention to detail. The car was not released back to me until that was accomplished. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier, Kyle Plant, Michelle Gent
Oct 31, 2018 -

Porsche Fremont responded

Hello, Thank you for your loyalty toward Porsche of Fremont and for taking the time to share your valuable feedback. As always, please let us know if we can assist you further. Best, Cyrus Palizban First Impressions Manager

September 25, 2018

911 major service I think the service is good. But the major maintenance service is pretty expensive like almost approaching $3000. That would be great is the price is More

by Jace99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Brieno
Oct 25, 2018 -

Porsche Fremont responded

Hi Jace, We are thrilled to hear your have been provided with great service and truly do our best to provide the best pricing to accommodate our guests and their service needs. Please know the team attending to your vehicle is master certified by Porsche directly and will only use genuine Porsche parts to ensure the validity of any warranties, as well as the performance and longevity your unique and spirited vehicles. We truly value you as a guest and look forward to assist you for many years to come. If I can be any assistance, please feel free to contact me anytime. My direct line is 949-718-6532. Warm regards, Kimberlee Camargo Fletcher Jones Management West

September 23, 2018

Fast and efficent work Gunter, Gary and Michelle did great work. Job well done! I got my seat repaired and it looks perfect. It was done faster than I expected and I can n More

by ciocia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunter Feldmeier, Gary Brieno, Michelle Gent
Oct 31, 2018 -

Porsche Fremont responded

Hello Linda, Thank you for your loyalty toward Porsche of Fremont and for taking the time to share your valuable feedback. It is great to hear that Gary, Gunter, and Michelle continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Cyrus Palizban First Impressions Manager

September 21, 2018

Best service always My SA Gary Brieno always take cares of all my car needs and concerns with the best outcomes and highest level of customer service. Thanks Gary! More

by CT911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Brieno
Oct 31, 2018 -

Porsche Fremont responded

Hello , Thank you for your loyalty toward Porsche of Fremont and for taking the time to share your valuable feedback. It is great to hear that Gary Brieno continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Cyrus Palizban First Impressions Manager

September 05, 2018

excellent service Kyle Plant is very knowledgeable of my car and answered all my questions. I was able to drop of my car quickly and easily and it was done quicker tha More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Plant
Sep 06, 2018 -

Porsche Fremont responded

Hello Mike, Thank you for leaving some feedback. It is so fantastic to hear that Kyle provided both you and your vehicle with an incredible level of service and care. We look forward to your next visit here at Porsche Fremont. -Mike Bates, General Manager

August 31, 2018

One of my best service experiences I had a suspension noise issue with my car since delivery, back in February, 2017. I had previously taken it to another dealership who were unable to More

by ceacanica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory , Kyle Plant
Aug 31, 2018 -

Porsche Fremont responded

Hello, Thank you for taking some time to share some feedback. Our team was very happy to hear that you received the exceptional level of service we know our guests deserve. We look forward to your next visit here at Porsche Fremont. -Mike Bates, General Manager

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