208 Reviews of Porsche Fremont - Service Center
Very Professional and great customer service My First visit with my CPO 911. Only dealer between Livermore and San Jose who was able to fit me in with just 5 days notice. Michelle was great. Was My First visit with my CPO 911. Only dealer between Livermore and San Jose who was able to fit me in with just 5 days notice. Michelle was great. Was able to provide me with a loaner for the day, which I wasn’t expecting. In the end, turned out to be a problem which I created but there was N/C to me which was more than fair. It looks like your dealership knows how to support a prestigious brand as Porsche. You have gain a new customer from this experience. Thanks John More
Great service, timely and courteous Kyle was exceptional in his service. he arranged for a rental car while my car was being serviced. Called me promptly later in the day to explain ACCU Kyle was exceptional in his service. he arranged for a rental car while my car was being serviced. Called me promptly later in the day to explain ACCURATELY the details of the service and what needs to be done. I was getting constant updates until my car was ready. All in all a wonderful experience :-)) More
Pampered service through and through Michelle was courteous, professional and took care of all my major or little concerns regarding my vehicle. I was referred by my local Porsche mechani Michelle was courteous, professional and took care of all my major or little concerns regarding my vehicle. I was referred by my local Porsche mechanics to Porsche Fremont due to the complexity of my hybrid vehicles and this experience didn’t disappoint. It also instills confidence in my future decision of purchasing a new vehicle at Porsche Fremont, even though it’s not the closest dealership to my home. More
Always the best service! I've been taking my Porsche Carrera GTS to Porsche of Fremont for service since I purchased it over 7 years ago. They have always provided stellar se I've been taking my Porsche Carrera GTS to Porsche of Fremont for service since I purchased it over 7 years ago. They have always provided stellar service with a staff that is friendly, supportive, and attentive to details. I could not recommend them more highly. Michelle, Kyle, and Gunter will make sure that you are well taken care of. More
Attentive service, good communication, excellent facilities Michelle Gent took care of my car's service needs and answered all my questions in a thorough and friendly manner. She proactively communicated the st Michelle Gent took care of my car's service needs and answered all my questions in a thorough and friendly manner. She proactively communicated the status of the service as well as provided any service center discounts available to my vehicle. I would definitely return to this service center again! More
A small favor goes along way Kyle and Gunter have been great guys to work with in service for the past two years,and I think we understand each other quite well. Together we have Kyle and Gunter have been great guys to work with in service for the past two years,and I think we understand each other quite well. Together we have been perfecting and restoring the '04 996 4S Cabrio, my first Porsche, They can see why I'd now rather learn and make my mistakes on a $32,000 Carrera, instead of a new GT-3. I can't insult the Marque I've revered since high school, by abusing a brand new GT-3. I respect the car and the company too much for that; and I have a lot to learn. Yet, this learning experience has been very satisfying -- I have to work to make it happen, and there are rewards, such as getting to know Gunter and Kyle. I now see them more as friends rather than part of some supply chain. We three agree on what's important and what's not. What else matters? Finally, I should also give a tip of the hat to Scott in parts. Word has it that he's the best parts manager in the east/south bay and I can only agree. I hope this helps. More
Porsche Connect Setup Andy personally came to pick up my car to take to the dealership, have the Porsche Connect setup and dropped it back later in the day - Fantastic serv Andy personally came to pick up my car to take to the dealership, have the Porsche Connect setup and dropped it back later in the day - Fantastic service. Thank you ! More
Great service It’s my first time here. The service here is truly exceptional. They fixed the problem of my vehicle (although minor, just window switch) for free. Th It’s my first time here. The service here is truly exceptional. They fixed the problem of my vehicle (although minor, just window switch) for free. They also provide a professional inspection report of the complimentary inspection. More
First Class Professional Service I had PCM module related issue with my 2016 Panama. Kyle Plant helped to coordinate and set up a couple of immediate appointments to resolve the prob I had PCM module related issue with my 2016 Panama. Kyle Plant helped to coordinate and set up a couple of immediate appointments to resolve the problem, First appointment was to identify the problem and order the parts. Then a day later when parts arrived, Kyle made an immediate call to set up a follow-up appointment to fix the problem. Kyle is truly professional and knowledgeable as well as the whole service team, Comparing to the other local services I had received in the last 30 years, I would no doubt to rate Porsche Freemont right on the top. More
Excellent First Class Operation! Excellent service, price, and atmosphere. Service always performed to perfection and with concern for you as the customer First Class Operation! Excellent service, price, and atmosphere. Service always performed to perfection and with concern for you as the customer. I look forward to my next appointment. More