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53 Reviews of Porsche Englewood - Service Center
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May 26, 2025
What would you expect from your dealership if they had a significant accident with your pristine Porsche? This dealership did nothing! There accident with my vehicle cost me substantially out of pocket for significant accident with your pristine Porsche? This dealership did nothing! There accident with my vehicle cost me substantially out of pocket for a replacement of a hi end German vehicle, not from this dealership, as they made it clear to me that "accidents happen" and that it was not their responsibility to keep me financially whole! So much for valuing a 2x Porsche customer both bought from the same dealership! Don’t let the slick showroom run by its condescending GM, Roger Detanico, lull you into a false sense of customer relations post sales. As a 10 year, 2X Porsche owner from this dealership, the attached pics are what Town Motors Porsche did to my pristine Macan S when I dropped it off for its annual servicing. Their accident with my car compromised the vehicle’s integrity, with no financial contribution from the dealership towards a replacement vehicle. As an FYI, upon further research, this dealership has a D- rating from the New Jersey Better Business Bureau. Know who you are doing business with before you spend circa $100k on your next Porsche. More
by LRCook
Employees Worked With
Roger Detanico
March 20, 2025
Great product and excellent service, this dealer is well organized and communicates very effectively. I was particularly grateful to Nicco the service representative with whom I dealt for his professional d organized and communicates very effectively. I was particularly grateful to Nicco the service representative with whom I dealt for his professional demeanor. More
by Falexander21
Employees Worked With
Nicco
December 25, 2024
This is my go-to dealership as I live in the area. Overall experience is very pleasant; courteous folks. Jeff Romano is our service advisor, he's very helpful and his communications are on point. This Overall experience is very pleasant; courteous folks. Jeff Romano is our service advisor, he's very helpful and his communications are on point. This is my 2nd time at the dealership, had positive experience each time, thanks to Jeff! He's very knowledgeable. The only recommendation I have is for the owner actually! He could review their current loaner system. It was a hassle to arrive 7am in the morning to make sure I get a loaner. Making appointments is useless really. If you're not through the door at 7am, they cannot guarantee a loaner. Had to reschedule for this reason. Either secure more loaners; clearly the current supply does not meet the demand, or find a reliable system that works with the appointments. I will continue to use their services and I can recommend them. More
by claireg
Employees Worked With
Jeff Romano
December 02, 2024
I have purchased two cars from this dealership in the last year and can truthfully say that I have never had a bad experience. The entire staff have always been friendly, courteous, and extremely accommo last year and can truthfully say that I have never had a bad experience. The entire staff have always been friendly, courteous, and extremely accommodating in every respect. Whether I have been there to purchase, service, or simply ask a few questions I am greeted in a welcoming manner and have never felt as if I was imposing on them. I highly recommend this dealership... More
by jeffreyjnm
Employees Worked With
George Bautista, Michele, Quentin, to name a few.
