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Porsche El Paso

El Paso, TX

4.9
70 Reviews

6421 S Desert Blvd

El Paso, TX

79932

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Showing 70 reviews

February 03, 2024

Straight to the point no xx really good follow up Sergio and Cesar are great!!! More

by Patricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio and César
January 24, 2024

Great service! Loaner car while car being serviced. Service advisor kept me informed of status with texts and pictures of car. More

by dand.andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 26, 2024 -

Porsche El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 16, 2024

Luis Melchor is an excellent sales professional. I am an out of state buyer and he made the process for me effortless. He is also prompt with his responses. I recommend him and Porsche El Paso 100% More

by double88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Melchor
Jan 19, 2024 -

Porsche El Paso responded

It's fantastic to hear that Luis provided excellent service as a sales professional. Making the process effortless and being prompt with responses are valuable qualities. Thank you for recommending Luis and Porsche El Paso with such confidence. Enjoy your Porsche and safe travels!

January 01, 2024

I asked Cesar to complete a state inspection. That was not done. Sergio did a great job on the completion of the annual service and delivery. More

by Fcnapier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Cesar
Jan 03, 2024 -

Porsche El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Cindy Ramos in the service department is very professional and curteous ! Very attentive to costumer needs and concerns. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Ramos
Jan 03, 2024 -

Porsche El Paso responded

It's fantastic to hear that you had a great experience and that Cindy provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Had a pre-scheduled appointment for routine service on 12/20/2023 at SOB. Shop in-processing was very quick and professional. I was given an estimated time of completion as well as a cost estimate. Both w More

by Rainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 22, 2023 -

Porsche El Paso responded

It's great to hear about your positive experience with the routine service! Quick and professional in-processing, along with accurate estimates for completion time and costs, are key indicators of a well-organized service center. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

These are the best people anywhere! Amazing service!! I am extremely pleased with every trip More

by pdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia, Juan Carlos
Dec 21, 2023 -

Porsche El Paso responded

Thank you for your kind words. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Very responsive and professional team. Have followed up since purchase to ensure we are satisfied. More

by jowenmd2701
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moises and Luis
Dec 15, 2023 -

Porsche El Paso responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

It was refreshing to have such hospitality the minute I entered the customer service area. My car needed a water pump and it was ordered for overnight shipment. The service was completed in two days!! My More

by Musket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio and Cesar
Dec 14, 2023 -

Porsche El Paso responded

We are thrilled to have provided you with an excellent experience! Efficient service coupled with great hospitality can truly make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

I can not think anything more I can expect from a dealership service and attention to the client More

by Csalaza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 21, 2023 -

Porsche El Paso responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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