Porsche Detroit North - Service Center
Shelby Township, MI

1 Review of Porsche Detroit North - Service Center
i visited this dealership to buy a large amount of parts for my BMW. the woman behind the reception desk gave me a friendly greeting and directed me towards the parts counter, but that was the only positiv for my BMW. the woman behind the reception desk gave me a friendly greeting and directed me towards the parts counter, but that was the only positive part of my experience. as i approached the parts counter, an employee was retrieving a sheet of paper from the printer. he acted as if he didn't see me and hurried into the back room. i could hear people talking a few feet away, and another employee passed by me without asking if i had been helped. the most unbelievable part was that there was a sign that said "ring bell for service". there was no bell. i waited a few minutes, much longer than i've ever waited at my regular dealership. at my usual dealership, customers are valued and respected, and i've always been acknowledged within seconds of entering a department, even if i couldn't be helped immediately. after employee #2 tried to pass me without helping me, i stopped him and asked where the bell was. he said it was missing. i left immediately. i wouldn't let people that rude and incompetent bag my groceries, let alone supply parts for my beloved ultimate driving machine. Even more shocking is that they are also a Porsche dealership. someone needs to contact the Germans and let them know what's going on over there. More