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Porsche Burlington - Service Center

Burlington, MA

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30 Reviews

30 Reviews of Porsche Burlington - Service Center

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July 24, 2024

This place is absolutely awful. Had a terrible service experience. Brought my car in to get checked and ended up with a $800 bill. They refilled the Freon and I didn’t even realize More

by Atorti55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikail Moiseyev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Porsche Burlington responded

Thank you for the review. We strive for transparency and top-notch service, so it's disappointing to hear about your experience. Please contact me directly so we can discuss these concerns further and work toward an appropriate resolution. Respectfully, Mikail Moiseyev - General Manager - mmoiseyev@herbchambers.com

June 27, 2023

Bought a Taycan 4S from Porsche Burlington. The salesman David Corbin was fantastic - very knowledgeable about the car and a real pleasure to work with. Highly recommended! Had a question ab More

by mjpandiscio
Workmanship
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service department., David Corbin
Jun 28, 2023 -

Porsche Burlington responded

Hi mjpandiscio! Thank you so much for the positive review of your experience at Porsche Burlington. We're glad to hear that David and Steve provided excellent service and took care of any concerns you had. Enjoy your new Taycan 4S, and we hope to see you again in the future! - Porsche Burlington

December 13, 2022

Always serviced my cars here, always happy and pleased with the services. Steve LaFond always available and extremely accommodating with all requests Thank you for taking care of my cars More

by Mirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve LaFond , Maurice Nobles III
Dec 14, 2022 -

Porsche Burlington responded

Thank you for trusting Porsche Burlington with the care of your vehicles! Steve & the team are grateful for your continued support and look forward to seeing you next time. Take care!

June 17, 2022

There aren't enough good things I can say about David Corbin and the team at Porsche. About a month after purchasing a trade in Audi Q3 from the dealer, there were issues that came up that needed fixed. More

by renderliniv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Corbin
Jun 17, 2022 -

Porsche Burlington responded

Thank you for the five stars! We appreciate the kind words and we hope to see you back here at Porsche Burlington for all of your future auto needs.

April 29, 2022

Great experience with Mark Frounjian, excellent customer service, has the answer to all my questions, helpful, nice and super quick. Couldn’t have asked for a better customer service. Highly satisfied w More

by Maralimian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Frounjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Nobles III
Apr 29, 2022 -

Maralimian responded

Excellent customer service! Thank you Mark.

Apr 29, 2022 -

Porsche Burlington responded

We're so happy to hear this and can't wait to share it with Mark! We appreciate you coming to visit us here at Porsche Burlington and hope to see you again next time!

October 30, 2021

The service is amazing! I’m a new driver and I feel very comfortable talking with all the employees especially Mark. Anytime, I have an inconvenience I have came to Mark and he has fixed it right away. He i More

by Elena Soukos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2021 -

Porsche Burlington responded

Thank you for rating Porsche Burlington five stars, Elena! We're so happy Mark made your purchase so great! We hope to see you again!

August 31, 2021

Easiest and most attentive staff!! John your amazing and the best salesman I’ve worked with in our last 3 purchases of cars for us and our kids!! Great guy!! Great service too!! More

by Cbioren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Porsche Burlington responded

Thank you so much for this wonderful feedback! We're thrilled to hear that you had a great experience with John and well be sure to share your kind comments with him. Thanks for trusting Porsche Burlington with your business - we hope to see you again next time!

June 28, 2021

Careful, courteous service. Solved a difficult noise problem which previously eluded a solution. Careful car wash! Outstanding!! More

by dbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Chanial
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fontaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Porsche Burlington responded

This is a fantastic review! Thanks from the entire team at Porsche Burlington!

June 19, 2021

Had a great experience here! Best Porsche dealership ever! Max was such a pleasure to work with. Thank you so much! I’ll be back More

by cnhynds87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max is the best!
Jun 21, 2021 -

Porsche Burlington responded

Thanks for the five-star rating and kind words! We'll see you next time! - Porsche Burlington

May 29, 2021

Our service visit was first rate, from the new spotless loaner to the return of our Porsche Panamera 4 with all items corrected. Our service advisor, Frank Miscioscia, kept me up to date with regular prog More

by LHB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve LaFond, Frank Miscioscia
Jun 03, 2021 -

Porsche Burlington responded

Thank you for being a Porsche Burlington customer! It means so much to hear Steve, Frank, and our team have made your experiences servicing your Panamera so positive! We look forward to seeing you at your next appointment!

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