Porsche Bethesda - Service Center

Just great service as always. Since my first service at Porsche Bethesda two years ago I have not done a comparison in service or cost as they are tops in both aspects. In additio Since my first service at Porsche Bethesda two years ago I have not done a comparison in service or cost as they are tops in both aspects. In addition Louis Pradel always accommodates my last minute request which are few and far between as the build of my 911 which is my daily driver (Summer, Fall, Winter and Spring) is just amazing (only oil change, tire and brake pads). Basically my experience during the purchase of my car at another dealership, the service at this dealership, the quality and reliability of my 911 has just made my present car experience the best by far. More

Again...Best of The Best Another amazing service from an incredible team. No one does PORSCHE better. Quinn - you have done it again. A great team and great dealership and Another amazing service from an incredible team. No one does PORSCHE better. Quinn - you have done it again. A great team and great dealership and an incredible experience. From your Master Mechanic - Doug and his team to Alex / Phil / Louis / Deondre in SERVICE - Ashley in PARTS / Dexter / Michael / Josh and the of course...the one and only...Cindy...you couldn't have asked for a better team. Thanks as always. And to all of you PORSCHE ENTHUSIASTS...if you're not getting your machine serviced at Porsche Bethesda...it's not getting serviced. More

Great Service, as usual I had my Cayman R in to diagnose and fix an electrical issue (turned out to be a dead sensor). Everyone at the dealership was extremely welcoming, and I had my Cayman R in to diagnose and fix an electrical issue (turned out to be a dead sensor). Everyone at the dealership was extremely welcoming, and my service adviser, Louis, took care of everything, as usual. He knows I ask a lot of questions and want details on the work that needs to be done, so he called me with the tech (Adam) who was working on my car. Not every dealership will provide this kind of access to their techs. All of my experiences with this dealership have been positive, and I strongly recommend them for sales and service. More

Service All the service department are professional and friendly.. Cindy and Quinn have a great team. Philip was very nice . When I picked up my car I All the service department are professional and friendly.. Cindy and Quinn have a great team. Philip was very nice . When I picked up my car I had another service advisor who was equally as nice however his name has slipped my mind (sorry) More

Always the exact part every time. I have been rebuilding my 1984 Porsche 944. It came to me with a bad engine so I found another engine. Although I plan to rebuild the original motor I have been rebuilding my 1984 Porsche 944. It came to me with a bad engine so I found another engine. Although I plan to rebuild the original motor there were all sorts of other problems with additional missing parts on the engine and drive train. When I come in for parts they have all the documentation on the car and find the exact part i am looking for every-time. When I put the part on the car it always fits perfectly. Sure feels good to deal with people who are so helpful and knowledgeable. This will be a long relationship. Thank you. More

Fast, timely, friendly service Really great & speedy service at Porsche of Rockville when I got a flat tire recently - couldn't have asked for a better experience with Louis and the Really great & speedy service at Porsche of Rockville when I got a flat tire recently - couldn't have asked for a better experience with Louis and the rest of the staff there. More

Great service by an expert and caring staff The staff and service are outstanding. Within 5 minutes, the staff assesses the car and discusses the service needs. I was kept up to date and they The staff and service are outstanding. Within 5 minutes, the staff assesses the car and discusses the service needs. I was kept up to date and they worked on the car. When service was finished, everything they found was discussed with me, including what to expect for future service. In addition, they did a great job with the service. The car is driving great. More

Great service by dedicated, expert staff who genuinely cares A top notch dealership with first class facilities and the finest staff. GM Quinn is a seasoned leader who who ensures everything and everyone works j A top notch dealership with first class facilities and the finest staff. GM Quinn is a seasoned leader who who ensures everything and everyone works just right. His wife Cindy is the best Porsche diplomat ever. More

Great customer service I recently brought my vehicle to Porsche Bethesda and was incredibly pleased at the high level of individualized care and attention they pay to their I recently brought my vehicle to Porsche Bethesda and was incredibly pleased at the high level of individualized care and attention they pay to their customers. Starting immediately from entry into the service lane employees are polite and accommodating offering tea/coffee and other snacks. I received daily calls and updates about my vehicle and the issue was repaired when other local shops could not. While some of what I'm describing is not unique and should be expected, I found the high level of care and attention to detail very impressive and will continue to go out of my way to use Porsche Bethesda in the future. More

First service appointment I have a Macan S that needed a 20,000 mile service. Dealership kept me informed as to how long it would take and called me one hour before the car wa I have a Macan S that needed a 20,000 mile service. Dealership kept me informed as to how long it would take and called me one hour before the car was ready. Gave me a great Macan loaner while I was without my own car. Service manager was terrific, as is the well supplied service waiting area. I would highly recommend the dealership for its service. More