Porsche Bellevue - Service Center

My car was in for the 5 year service. I waited while it was completed. Found out that the service package I bought with the car when new was never credited. Service knew of the package I waited while it was completed. Found out that the service package I bought with the car when new was never credited. Service knew of the package but went ahead and charged me the previous four years. I had forgotten that I had bought the package. Service did not assist in rectifying the situation. Said talk to the finance guy. I spoke with my salesman and got the same response. In three previous years the oil repalcement was short filled requiring oil to be added well within 1,000 miles. This time the oil light was on after ten miles. Essentially the next day. Ofcourse I was charged for nine quarts each time. I could have had an oil filter leak but no short filled. More

Simon POPE WAS VERY PROFESSIONAL AND KNOWLEDABLE. TIMELY WITH THE CORRECT INFORMATION REGARDING WHAT WAS NEEDED, TIMELY WITH THE CORRECT INFORMATION REGARDING WHAT WAS NEEDED, More

I had the greatest customer service with Landon. He is absolutely incredible his attention to detail is the best. Thank you, Bellevue Porsche keep it up. It's very hard to find an employee like tha He is absolutely incredible his attention to detail is the best. Thank you, Bellevue Porsche keep it up. It's very hard to find an employee like that. Don't ever lose him. More

Service team is outstanding. They always make sure to communicate the progress of the service being done to your car and are always accommodating to answer any questions or conce They always make sure to communicate the progress of the service being done to your car and are always accommodating to answer any questions or concerns. More

The store is clean and tidy, and the staff are friendly, staff are quick to help me. staff are quick to help me. More

Car service was preformed as described. Service representatives were courteous and forthright. Car service cost was given in writing prior to service Service representatives were courteous and forthright. Car service cost was given in writing prior to service More

Landon Ivy was efficient and communicative throughout. I appreciate the team who handled the process at pick up as well. I appreciate the team who handled the process at pick up as well. More

The service team is very professional, the loaner's car is a Macan new model in a very good condition, great experience! is a Macan new model in a very good condition, great experience! More

Came in to get a front license plate racket installed and check some concerns I have about thrifting and engine shaking. Nicole was my advisor and she is friendly and professional. Service was great and I go check some concerns I have about thrifting and engine shaking. Nicole was my advisor and she is friendly and professional. Service was great and I got back my car within the day with it being cleaned More

I just had the “We Owe You” work completed by the service department. Nicole Pascua was my service representative and Jessica was the service coordinator. They made the experience easy & great! I showed N department. Nicole Pascua was my service representative and Jessica was the service coordinator. They made the experience easy & great! I showed Nicole the work that needed to be done and told her not to fret too much over some of the scratches that I had buffed out the majority already. She responded that it was Porsche Bellevue’s job to do and that they will do it right/anyways. The work on the remaining scratches looks so much better than what I did. Nicole/Porsche Bellevue could have taken the easy way out but instead took the time and effort to do the job correctly, winning an advocate for your services! The rim repair looks so much better-leaps and bounds better than before. Nicole had my loaner car ready to go; when picking up my car had everything set and easy. We made my 6pm commitment without a problem. Porsche Bellevue clearly runs an excellent service from appointments, work product, to car runners-the service at Porsche sets the bar. The Porsche Bellevue team approaches their duties with a different attitude that makes you want to get your car serviced at the dealership. More